Job description
About Avalere Health
Guided by a single mission to make EVERY PATIENT POSSIBLE, our Advisory, Medical, and Marketing capabilities move as one, ensuring every patient is identified, supported, treated, and cared for. Equally.
Avalere Health is a global strategic partner, perfectly formed to solve the biggest challenges in health—at pace and at scale. We are united across the product lifecycle, uniquely positioned to understand every angle of life, health, and the human condition. Partnering with our clients, we are building a world where healthcare is not a barrier. And no patient is left behind.
We are powered by our unique and proprietary model, SenseMaking. Combining strategic tools and human ingenuity, SenseMaking allows us to transform limitations into pathways, obstacles into possibilities, and intricacy into action. Our talented, diverse, and passionate team—known as SenseMakers—strive each day to make EVERY PATIENT POSSIBLE.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.
About The Role
This is a fantastic opportunity to join a leading and established global strategic healthcare partner that offers consulting and advisory services to the biopharmaceutical, medical technology, and wellness industries. Our mission is to ensure that everyone has access to the care and treatment they need, regardless of their location, financial status, or other factors.
We have a number of SaaS products for which we are evaluating use cases for integrating generative AI capabilities. We recognize the challenge around the UX philosophy used so far in software development, and the opportunity for it’s disruption by defining new UX principles and tactical approaches to support a co-creation process between the user and AI. We’re building a capability that renders the human as pilot, and AI as co-pilot – and the place where they intersect is a new collaborative user experience that we are shaping now.
What You’ll Do
- Own and consistently update the Global Design System, enabling unified digital experiences across a number of new and established products.
- Manage Product Design roadmaps, working closely with relevant Product Managers and Engineers.
- Drive and introduce new research and testing tools.
- Help define and implement an inspiring, holistic product vision and design strategy to build delightful experiences for our users.
- Help cultivate the design culture of the team and the company, including championing user-centric design thinking across the company and maintaining a collaborative design process.
- Work closely with peers across all departments (Digital Experience Technology, Advisory, Medical & Marketing) on opportunities that help deliver both user and business objectives.
- Translate concepts into wireframes, mock-ups, and prototypes.
- Lead user research to determine the best approaches and methods to capture the right insights; plan and run qualitative studies, including (but not limited to) user interviews, remote and in-person usability studies.
- Communicate research findings using data visualisation techniques to inform business decision-making
- Turn user research into representative personas, user stories, user journeys, storyboards, and other design thinking representations.
- Manage and grow designers within the product team; this includes hiring and mentoring all levels of designers to deliver their best work.
About You
- 5+ years professional experience using product design skills is required
- A portfolio that demonstrates strength in user experience and visual design of complex digital products, backed up by data and insight
- Ability to structure and conduct user tests and interviews
- Experience in designing responsive web applications used in an enterprise environment
- Experience working in an interactive Agile environment being part of multiple fusion teams
- Deep understanding of design-thinking techniques and theories
- Previous experience in implementing AI capabilities within SaaS platforms is a plus
- Understanding of front-end technologies such as HTML, Javascript and CSS is a plus
- Degree in design, psychology, business, statistics, human-computer interaction (HCI), related field or equivalent experience is a plus
What we can offer
Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.
At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.
We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.
We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.
We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.
