Job description
Who We Are
Rippleworks Foundation believes all people should have equitable access to the resources and opportunities to live life to the fullest. Our mission is to provide the practical support entrepreneurs and their teams need to scale faster and improve more lives. Rippleworks’ programs have directly supported 260 ventures by running 400 custom advisory projects across 60 countries, running workshops for over 1,600+ leaders and deploying more than over $270 million in unrestricted funding to help these ventures grow.
We are a 50 person team on a mission to help impactful ventures thrive. We strive to create the best possible workplace for purpose-driven professionals to make an outsized difference in the world: learning, growing and having fun together along the way.
Rippleworks has been named one of the World’s Most Innovative Companies (by Fast Company) and one of the world’s Best Workplaces for Innovators (by Fast Company and Accenture)
We support our portfolio of Ventures in 4 ways:
Rippleworks Projects: Short-term, high-impact projects where social ventures work with leading executives to tackle top operational priorities
Rippleworks Expert Office Hours: Specialized, contextually relevant advice for ventures from Rippleworks Experts
Rippleworks Leaders Studio: Expert-led learning programs where leaders gain critical skills ventures need to deliver impact at scale.
Rippleworks Capital: Provides hard-to-find capital required for scale (grants and loans)
We are an equal opportunity employer and committed to improving diversity, equity, and inclusion at Rippleworks. Rippleworks is committed to providing equal employment opportunities to all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. Rippleworks also complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/orto receive other benefits and privileges of employment, please email [email protected].
As Product Manager, Salesforce and Analytics on the Learning and Impact team, you will drive organizational excellence by aligning Salesforce with strategic goals, enhancing user experience, and streamlining processes. Your work will enable Rippleworks to deliver greater impact through optimized data collection, management, and analysis for informed decision-making across all programs.
Specifically, you will:
Salesforce Strategy & Management
Translate business needs into a strategic Salesforce roadmap in collaboration with cross-functional teams
Act as primary liaison with tech partners; oversee development, testing, and deployment ; Manage vendor relationships, contracts, and service-level agreements
Serve as the primary administrator for all cross-org venture related internal systems (Groove, Form Assembly, Coefficient, etc.) and oversee integrations with Planhat, Hubspot, etc.
Support internal teams with Salesforce configuration changes and process enhancements
Drive cross organizational learning & technology adoption
- Serve as a strategic learning partner to teams across the organization, empowering them to leverage data for continuous improvement and greater impact.
- Develop training programs and create self-serve learning resources to build internal capabilities on using salesforce and how to gain insights from data
- Cultivate peer learning communities to share insights and promote best practices
Data Collection, Analysis & Insight Communication
- Align data collection with the strategic learning questions
- Ensure data integrity, quality, and governance within the Salesforce ecosystem; identify trends and opportunities for streamlining processes
- Design and maintain reporting solutions for impact assessment
- Conduct qualitative interviews and translate data into compelling insights and visualizations to inform decision-making and drive strategy
About You
- You enjoy translating complex business needs into clear, efficient Salesforce solutions that make real-world processes better
- You love data; drawing patterns and actionable insights excites you!
Competencies for this role
- Decision quality: You combine analysis, experience, wisdom, and judgment to make highly informed decisions.
Managing change: You facilitate a systematic approach to help a team/organization receive and adjust based on change. Rapidly adapts personal, interpersonal, and leadership behavior to match the shifting demands of the situation.
- Plans & Aligns: You set objectives to align with broader organizational goals; break down the bigger picture into smaller pieces in order to create a path to accomplish the goal; stages activities with relevant milestones and schedules; anticipate and iterates effective plans; anticipate and proactively solves problems
- Data Collection and Analysis: You systematically aggregate, organize, and analyze data to provide business intelligence and insights that enables the organization to achieve goals and improve customer and team member experience
Core competencies for all Rippleworks employees
- Customer Focus: You have a customer-first mentality (both internal and external customers) and seek out opportunities to stay close to our customers to understand and meet their evolving needs.
- Agile Learning: You continuously and actively learn through experimentation when tackling new problems, using both successes and failures as growth opportunities.
- Interpersonal Skills: You relate openly and comfortably with diverse groups of people. You use deep empathy to build relationships and work collaboratively in a team environment and are particularly attuned to different and at times competing stakeholder needs and requirements. You treat everyone fairly and equitably.
- Managing Ambiguity: You’re able to navigate dynamic, changing situations and make decisions or create a path forward with imperfect or incomplete information. You Remain calm when things are up in the air; comfortably handle risk and uncertainty.
- Driving for Meaningful Results: You consistently and effectively deliver, and mobilize others to deliver, results as well as identify ways to improve that make a positive impact.
Qualifications
- 6+ years of professional experience at the intersection of business technology and data analytics, driving insights and operational efficiency
- 3+ years experience managing Salesforce implementations or product ownership
- Strong understanding of Salesforce architecture and capabilities
- Excellent communication and stakeholder management skills
- Experience managing technology vendors and external development partners
- Experience gathering and documenting business requirements
- Experience with qualitative data collection and analysis methods
- Salesforce Administrator certification (Admin 201) or any other relevant experience a plus!
What We Offer
- Competitive Compensation: Earn a salary of $165,000 with robust benefits, including medical, dental, vision, life, disability insurance, 401(k) + employer match, holidays, flexible PTO, wellness, and remote-work stipends.
- Global Engagement: Travel opportunities to connect with the social impact ecosystem and experience Rippleworks’ impact firsthand. Extend work trips through our Study Abroad Program for regional exploration.
- Giving Back: Participate in our Community Grants program, awarding $50K to a nonprofit of your choice, plus a $2,500 charitable donation match for financial or volunteer contributions.
- Growth-Oriented Culture: Access professional coaching, a generous learning budget, and regular team learning events to support personal and professional development.
- Global Team: Join a globally diverse team that values varied backgrounds, experiences, and perspectives.
- Flexible Remote-First Environment: Enjoy flexible work hours, remote-first stipends, and meaningful virtual and in-person connections through Core Collaboration Weeks (2–3 times per year).
- Sabbatical Benefit: After five years, take four weeks off for rest, travel, or personal exploration to refresh and re energize.
