Job description
WHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world.
This is remote role, however you must be located within 50 miles of an office or remote hub to be considered. Please note, that we do not currently offer relocation support of any kind at this time.
The UX & Product Strategy Director is an integral part of the DEPT® team, responsible for leading externally and internally. In this role you will drive strategic planning, foster creative innovation, and act as a client-facing thought leader for one of our most exciting brands and critical clients.
While we are seeking candidates with broad experience across different types of work, the role sits at the intersection of content and commerce. We’re looking for someone who brings sharp commercial instincts and a proven track record of driving successful CRO efforts.
Ideal candidates will be:
- Experienced in commercial and performance-oriented content strategy, with a clear track record of improving business outcomes.
- Demonstrated ability to balance commercial objectives with brand building, and can help clients understand how driving near-term performance can co-exist with building long-term value.
- Someone who values curiosity, creativity, and the relevant application of those traits to make original work.
- Strategic thinkers able to distill complicated things into simple ideas that inspire creative and design opportunities.
- Fluent in culture—what’s happening in the world, why is it happening—and be capable of applying that understanding to the work.
- Experts in human centered design, UX research methodologies, user journey mapping, and behavioral analysis.
- Natural facilitators of collaboration who’s skilled at building strong, influential. relationships with clients at all levels and colleagues across all disciplines.
What you’ll do:
- Lead the evolution of our client’s design practice through a strategic UX lens.
- Build frameworks and methodologies that align content with performance. objectives—balancing brand voice with commercial impact.
- Ground all creative work in clear hypotheses, data-informed strategies, and measurable business outcomes.
- Guide multidisciplinary teams through complex UX challenges while mentoring design talent and fostering a culture of strategic thinking and user advocacy.
- Partner with the Executive Director as a key client-facing thought leader, driving strategic conversations and business growth.
- Collaborate with strategy, technology, and account teams to ensure integrated solutions and facilitate workshops that align stakeholders around user-centered approaches.
- Work in Google Suite, Figma, Miro, and various collaboration platforms (e.g. Slack, Teams, Webex, Zoom, etc).
What You’ll Bring:
- 8+ years of progressive UX and design leadership experience, with at least 3 years in a director-level role.
- Bachelor’s degree in Design, User Experience, or related field.
- Experience driving statistically significant results across commerce-oriented KPIs in direct-to-consumer or platform-led environments.
- Deep fluency in human-centered design, testing frameworks (A/B, multivariate), UXR, behavioral analysis, and brand measurement methodologies.
- Exceptional presentation and storytelling abilities.
- Proficiency in modern design and prototyping tools.
- Track record of contributing to new business development.
WHAT DO WE OFFER?
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:
- Healthcare, Dental, and Vision coverage
- 401k plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
The anticipated salary range for this position is $135,000 - $200,000. Salary is based on a range of factors that include relevant experience, expertise, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-Remote
The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.
US Remote Range
$135,000—$200,000 USD
