SugarCRM

Founded in 2004, we develop CRM and sales automation software. Our offerings include CRM, Lead Management, Cloud Computing, Sales Force Automation, Contact Management, Social CRM, Mobile CRM, Customer Journey, Marketing Automation, and Customer Service. We primarily target complex, relationship-driven industries such as manufacturing, wholesale, distribution, and other account-based B2B companies.

We provide a full-featured CRM and sales platform with AI for precision selling. Its main features consolidate customer, product, and sales data, automate sales workflows, identify hidden opportunities, and adapt to specific business processes. Our platform’s AI finds hidden opportunities, flags at-risk deals, and recommends next steps. We integrate with modern and legacy systems, including over 180 ERPs, and allow for no-code/low-code configurations. We serve over 4,000 companies and 1 million users in more than 120 countries, with a 94% customer satisfaction rate.

Our mission is to help sales leaders reach their full potential, particularly within account-based industries. This means enabling them to manage complexity, prioritize opportunities, and increase upsells using existing resources.

We operate based on three core values:

• All About Customer: We focus on understanding customer goals and ensuring our success aligns with theirs.
• Feedback as Fuel: We embrace feedback to drive improvement, adaptation, and better decision-making.
• Scale for Our Future: We solve fundamental problems with innovative and scalable solutions for both us and our customers.

We are a global team of 501 to 1000 individuals. Our culture encourages a fast pace, curiosity, and accountability for outcomes. We emphasize innovation, especially using AI in sales, and promote it across all business functions. We value inclusion and belonging, expecting diverse perspectives and that team members listen, challenge, and learn from each other. We foster a global team environment that balances flexibility with accountability, where individuals deliver on commitments. Some roles, like those in Denver, follow a hybrid model requiring in-office presence at least three days a week.

We offer competitive pay, retirement, and savings plans like 401(k) matching. We provide healthcare and wellness benefits, often tailored to regional needs. These include private medical and dental insurance, a Health & Wellness Reimbursement Program, and healthcare packages for employees and their families. Time off includes Unlimited Paid Time Off, Paid Parental Leave, and opportunities for unpaid sabbatical leave. We support career development with educational resources, a Career & Personal Development Program, and merit-based opportunities for learning, advancement, and growth. Additional perks include a global reimbursement program, various discount programs (for travel and virtual exercise classes), our Corporate Benefit Program (Working Advantage) for exclusive travel and entertainment discounts, discounted Pet Insurance, Online Legal Services, Financial Planning Services, and an Employee Referral Bonus Program.