Summary
Join our team as a Project Manager to lead client software implementation projects, manage multiple tasks and projects, and work closely with internal teams. This is a highly technical position that requires strong communication skills, attention to detail, and the ability to motivate cross-functional team members.
Requirements
- PM needs deep technology skill set
- Understands, sFTP, API’s
- File formats
- Unique GUID’s
- Integrations
- HTML
- Specialty Pharmacy
- Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications
- A working knowledge of pharmaceutical, special pharmacy, hub or related industries
- Direct experience in consulting for external clients
Responsibilities
- Effectively manage client communications and expectations
- Own the customer relationship – function as primary point of contact during implementation, and maintain position as trusted advisor to clients
- Define implementation projects, execute tasks, complete deliverables, coordinate staffing, and monitor and report results
- Develop and deliver training
- Able to function as subject matter expert in order to collect complete and accurate business requirements from clients
- Work as a team player and leader in order to effectively coordinate across functional teams
- Collaborates with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions
- Presents project statuses to executive team
- Works closely with Business Analyst to ensure that all documentation accurately reflects client needs and clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc)
- Manages issues, risks and changes using appropriate and agreed upon processes
- Coordinate estimation of development effort
- Plan milestones, track progress, prioritize bug reports
- Coordinate training for team members
Preferred Qualifications
- A self-starter who can thrive in a fast-paced environment with minimal direct supervision
- Highest ethical standards and personal integrity
- Good data, business, and financial analysis skills
- Superior communications skills, both verbally and in writing
Benefits
- Supportive, progressive, fast-paced environment
- Competitive pay structure
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, & short-term disability insurance
