Job description
Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire.
Join us to do the best work of your career, solving meaningful problems with remarkable teams.
Greenhouse is looking for a Recruiting Operations Consultant, Managed Servicesto join our team! This role offers a unique opportunity to make a meaningful and widespread impact across Greenhouse’s most strategic customers while helping shape and scale a high-impact Managed Services model.
As a Recruiting Operations Consultant, Managed Services, you’ll act as a trusted advisor across a portfolio of complex Enterprise customers, combining hands-on execution with strategic consulting. You’ll manage a book of business, lead system and process improvements, and collaborate closely with cross-functional teams to deliver measurable business value.
This is an ideal role for someone with deep Greenhouse expertise, a passion for operational excellence, and a desire to drive outcomes as scale - all within a fast-growing, customer-centric team.
Who will love this job
- A trusted advisor – balances consultative problem-solving with hands-on configuration, data hygiene, and in-app support
- Recruiting Operations expert – enjoys working with top-tier TAteams and can jump into systems and processes to make quick, meaningful improvement
- Systems thinker – translates complex recruiting workflows into scalable, efficient processes using Greenhouse and integrated tools
- Relationship builder – thrivesin customer-facing roles and enjoys fostering long-term partnerships
- Process optimizer – embraces standardization, documentation, and automation to drive consistent value
- Team player – excited to collaborate with Customer Success, Professional Services, Product, Engineering, Sales and more to help define best practices as we scale
What you’ll do
- Oversee a tailored book of Enterprise accounts across industries and varying levels of complexity
- Deliver strategic and tactical work such as system configuration, reporting, structured hiring guidance, job template standardization and more
- Integrate into customer workflows and tools while applying Greenhouse best practices to drive outcomes
- Partner with Customer Success, Professional Services, Product, Engineering, Sales and Support teams to ensure alignment on customer needs and delivery priorities
- Maintain change logs, permission audits, process documentation, and system hygiene for your book of business
- Contribute to department KPIs including renewal rates, NPS scores, verified outcomes and more
You should have
- Greenhouse experience — 5+ years of hands-on work across GHR implementations or in-house administration, ideally with multiple orgs
- Recruiting Operations or Consulting background — proven track record of delivering value in recruiting operation, managed services, or advisory work
- Greenhouse recruiting operations fluency — experience with structured hiring, permissions auditing, reporting workflows, and in-app admin
- Technical problem-solving — skilled in configuration, troubleshooting, and navigating system limitations
- Autonomy and prioritization — ability to manage multiple accounts and deliver high-quality work across competing prioritie
- Communication skills — articulate, proactive, and confident leading calls, presenting to stakeholders, and managing expectations
- Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren’t always in alignment with a given role - but those are qualities we value at Greenhouse. If you don’t meet 100% of the qualifications outlined above, we still strongly encourage you to apply
Applicants must be currently authorized to work in the United States on a full-time basis.
If you are based in California, we encourage you to read this important information for California residents linked here .
The national pay range for this role is $119,000 - $150,000. Individual compensation will be commensurate with the candidate’s experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 13 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time, depending on tenure, and exempt employees have unlimited paid time off (PTO).
The anticipated closing date for this role is July 11, 2025.
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Who we are
At Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have built an award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row.
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Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to [email protected].
Emails about job opportunities at Greenhouse Software are only offered by employees with @greenhouse.io email addresses. See this page on our website if you suspect a phishing scam.
