English Speaking Examiner

Job description

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of the professional skills industry with a presence in more than 200 countries worldwide? If so, this is your chance to apply now! 📥

PeopleCert is looking for English Speaking Examiners to join our team. The English-Speaking Examiner is responsible for conducting Online exams and assessing candidates’ performance for the LanguageCert qualification suite, in accordance with stringent assessment criteria and processes.

As an English-Speaking Examiner, if you are based in Athens you’ll work from our centrally located offices, right next to the Panepistimio metro station, or fully remote if you are located outside of Athens

The Online Test Center operates 24/7/365.

As an English-Speaking Examiner, your tasks will include the following:

• Conduct online spoken interviews according to the Interlocutor Framework and LanguageCert regulations
• Manage the interaction in the exam and facilitates the candidate’s performance, ensuring a positive candidate experience
• Ensure standardization and consistency of interlocution
• Assess the candidate’s performance fairly and consistently and in accordance with LanguageCert’s stringent assessment criteria and processes
• Perform the required procedures to authenticate the candidate’s identity and safeguard exam integrity in accordance with PeopleCert’s standards, regulations and processes
• Implement troubleshooting protocols for technical support. Ensure efficient operation of ICT systems and applications
• Attend LanguageCert’s trainings and standardization sessions as required
• Respond positively to guidance and advice and implement improvements where needed
• Observe the need for confidentiality of examination material and security at all times
• Provide feedback on assessment material, as required
• Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones
• Offer the services set out above within the specified times and in accordance with LanguageCert’s procedures
• Execute a range of reasonable additional tasks and involve in activities as assigned by their supervisor
• Ensure work and presence is consistently aligned with organization’s values “Quality - Passion - Integrity - Innovation”

What we look for:

• Bachelor’s degree in English Language or similar field, or any undergraduate degree with TEFL/TESOL qualification (Level 5 and above) from a recognized institution. Post graduate, Research degree and/ or Teaching Qualifications will be taken into consideration towards the completion of the above minimum requirement
• Postgraduate, Research degree and/or Teaching Qualifications will be taken into consideration towards the completion of the above minimum requirement
• Minimum 4 years’ full-time TEFL teaching experience (Freelance and volunteer teaching is not included) and demonstrable experience in English language assessment examining with awarding bodies
• Full familiarity with the levels of the Common European Framework (CEFR) and working knowledge on it
• A very good level of IT literacy, familiarity with online communication platforms (i.e.Teams)
• Exceptional command of the English language (C2/ native-like). Excellent listening, writing and speaking skills, clear enunciation and articulation, adapting language and form of communication to meet the needs of different audiences
• Prioritisation skills and ability to handle multiple activities simultaneously
• Prior working experience in the certification of persons and/or training and exam fields is desirable
• Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment

What we offer:

• A dynamic & multicultural environment
• Continuous personal and professional development
• Multiple opportunities for career progression and leadership development
• Extensive learning experience in applying best practices in a global environment
• Experience in using cutting-edge digital tools
• Secure and respectful working environment, free from any kind of discrimination
• Multiple impactful ESG activities each year
• Employment contracts with either definite or indefinite duration
• Competitive salary and bonus schemes
• Private Medical Insurance
• Paid sick leave
• Free books, e-learning materials and exam vouchers for the certifications of your choice
• Open seminars on various personal development subjects
• Various gifts, events and surprises for our colleagues
• Tuition fees for studies
• Team bonding activities

About PeopleCert

PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality. Availability for ²⁴⁄₇ rotating shifts, including nights, weekends, and holidays