Retail Manager

at Glovo
🇷🇴 Romania - Remote
💼 Sales🟠 Manager

Job description

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

🤝 Our culture and strong values.

💪 Our career development philosophy.

🤝 Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

We are looking for a Retail Manager to lead and grow the Non-Food Retail vertical in Q-Commerce Romania. From pharmacies to pet stores, flower shops to consumer electronics’ stores — your scope will be everything that is not a restaurant or supermarket. You will lead a team of Account Managers and be directly responsible for growing our portfolio of retail partners — through both sales excellence and outstanding partner management. This role is focused on new business development (hunting and closing top-tier partners) and on partner success (account strategy, sales performance, and relationship building).

THE JOURNEY

  • Own the strategy and execution for the Retail vertical in Romania, ensuring strong growth and sustainable economics
  • Lead your team to acquire and onboard high-potential retail partners: identify top prospects, craft win-win pitches, and negotiate impactful deals
  • Collaborate with your Account Managers to drive the growth of existing partners, ensuring commercial performance, operational excellence, and strong relationships
  • Work cross-functionally with Marketing, Ops, Legal, Finance, and Global Q-Commerce to drive scalable initiatives and processes
  • Analyze data to understand trends, identify improvement areas, and make data-driven decisions
  • Be a true ambassador of Glovo’s values and culture within your team and with external partners
  • Drive team engagement, coaching and performance to build a high-performing team

WHAT YOU WILL BRING TO THE RIDE

  • 4–6 years of experience in sales, category management, retail partnerships, or account management (ideally in e-commerce, specialised retail, or fast-paced tech environment)
  • Strong sales and negotiation skills – you know how to build value-based pitches and close deals that drive business
  • Hands-on account management or category growth experience – you’ve grown partners and improved commercial KPIs before
  • Proven team leadership experience – you’ve managed or mentored others and driven team success
  • Strong analytical skills – you’re comfortable making decisions based on data
  • Excellent communication, interpersonal and organizational skills
  • A get-it-done mentality: you are hands-on, resilient, and thrive in a fast-changing environment
  • Fluency in Romanian and English is required

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 🌟 An enticing equity plan that lets you own a piece of the action.
  • 💪 Top-notch private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 🏊 Discounted gym memberships to keep you energized.
  • 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

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