Job description
interface.ai is the industry’s-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Software Engineer II to be responsible for implementing virtual assistant products to our customers. They will be exposed to a highly customizable product on multiple platforms that are configured/engineered differently for each customer. The Implementation Engineer will work on a pod of engineers, collaborating daily with a project delivery team. Additionally, they will work with Product Management and core development teams to keep apprised of additions and changes to the broad set of options. The successful candidate must be technically savvy, exceptionally detail-oriented, and an energetic self-starter who can work independently and in a group setting. This role will occasionally interface directly with clients to manage questions and issues during a project.
REQUIREMENTS:
Experience required - 2-4 Years
Strong hands-on experience in debugging/ resolving issues.
Should have exposure to application development and be able to perform code changes.
Development experience in javascript(NodeJS) related technologies.
Good understanding of software engineering principles
Excellent written and verbal communication skills.
Good problem-solving and analytical skills.
Highly motivated, a Go-Getter who needs no supervision.
Need to have excellent team orientation skills. Good Communication Skills required.
Ability to quickly learn and stay current with new technologies.
Ability to work in a high-paced dynamic environment with broad level requirements, deadlines, pressures etc.
Experience with Version Control systems preferably GIT
Good understanding of analyzing the logs.
Good knowledge on application deployment.
Involved in product implementation is a plus(Optional)
Exposure to core banking APIs (Optional)
Knowledge of scripting language, eg: Python, shell script, etc. is required.
Have exposure to AWS cloud or any cloud technologies. (Optional)
Have exposure to Docker/Kubernetes (EKS) - (Optional)
Having work experience in a startup company is of added advantage.
Possess the ability to understand business problems and provide solutions/information related to the business requirements.
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At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person’s unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
