Job description
Are you looking
- To make meaningful changes at the fastest-growing tech company in Japan?
- For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
- To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
- For a place where things are not just fast - but they happen now?
We Are Zeals - “Designing conversations. Driving conversions.”
Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear “unengaged” to become “valuable” through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.
The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously.
Just Getting Started…
With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.
Your Typical Day With Us
As a Senior Data Engineer, you will be a key player in our data engineering team, responsible for designing, building, and maintaining our data pipelines and infrastructure. You will work on transforming raw data into structured formats to support advanced analytics and reporting. Your work will ensure the smooth ingestion, transformation, and organization of data in our data lakehouse so that it’s ready for data analysts to consume and transform into actionable dashboards and reports. We’re searching for someone with at least 5 years of experience in data engineering.
Your day-to-day responsibilities will include:
- Design, develop, and optimize data pipelines to ingest data into our data lakehouse.
- Implement and manage ETL processes using Google Cloud Composer, Dataproc, and dbt.
- Develop data transformations within a medallion architecture (bronze, silver, gold layers).
- Collaborate with data analysts, data scientists, and business stakeholders to understand data requirements.
- Implement data quality checks and monitoring.
- Monitor and optimize the performance of BigQuery datasets and queries.
- Document processes, designs, and architectural decisions.
- Design and develop a read-optimized data warehouse layer.
- Troubleshoot daily reporting pipelines
- Conducting code reviews and providing mentorship to junior engineers.
What You’ll Need
- 5+ years of experience in data engineering or related roles.
- Strong analytical skills with the ability to manipulate and interpret complex datasets.
- Proficiency in SQL and experience with databases such as MySQL and BigQuery.
- Experience in both Python and Scala is preferred
- Knowledge of dbt is a must
- Experience with data platforms like Airflow, Dataproc, Great Expectations.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Demonstrated ability to work independently and manage multiple projects simultaneously.
- English proficiency is a must. Conversational Japanese is nice to have.
What Makes You Stand Out
- Japanese language proficiency at a business or native level which allows you to liaise with our primarily Japan-based users
- Understanding of cultural differences
- Knowledge and experience in chatbots, AI, marketing, and SaaS products
Don’t Just Take Our Word For It
Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleagues!
Our Tech Stack
- Backend Languages: Go, Python, Elixir
- Frontend Languages: HTML, CSS, JavaScript (TypeScript, React.js, Recoil, Zod, Tanstack, etc)
- Mobile Languages: None
- Infrastructure: Google Cloud Platform, GCP Pub/Sub, Kubernetes, MongoDB, MySQL, Postgres, BigQuery, Elasticsearch, Qdrant
- Configuration management tool: Terraform
- CI/CD: Github Actions, ArgoCD, CircleCI
- Monitoring: Grafana, GCP Cloud Monitoring, GCP Logging, GCP Cloud Trace, Opsgenie
- Data: BigQuery, Parquet, Spark, Scala, Python, dbt
- Knowledge Tools: Confluence
- Other: GitHub / Slack / Jira
- Process: Scrum
Ready To Roll Up Our Sleeves
We obsess over bringing hospitality to everyone–be it our customers or you! You’re an individual with unique needs. So, while we can’t attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party! As an employer, we are ready to roll up our sleeves and change the status quo if it means to make your experience better!
Salary Range: competitive ( performance review every 6 months)
Performance review: twice a year
Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break.
Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team.
Education support: Udemy, Frontend Masters
Flexible working: Highly flexible, remote-first international organization
- For Japan residents: Work from anywhere, interim work from overseas, full flex time
Housing allowance(within 1.5KM away from office)
Club activity allowance
Shuffle Lunch allowance(Cross department lunch)
Zeals Bar(bi-monthly free-flow beer party)
