Job description
Join phData, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cutting-edge services and solutions.We’re committed to helping global enterprises overcome their toughest data challenges.
phData is a remote-first global company with employees based in the United States, Latin America and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership and trust. Even though we’re growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results.
- 5x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024)
- Fivetran, dbt, Atlation, Matillion Partner of the Year
- #1 Partner in Snowflake Advanced Certifications
- 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc)
- Recognized as an award-winning workplace in US, India and LATAM
Overview
We are seeking qualified Sr. DevOps engineer, with Tableau Server Administration experience to help deliver our Elastic Operations service from our Managed Services team as we continue our rapid growth. This expansion comes at the right time with increasing customer demand for data and platform solutions.
In addition to the phenomenal growth and learning opportunities, we offer a competitive compensation plan, including base salary, training, and certifications.
As a Senior DevOps Engineer on our Managed Services Team, you will be responsible for technical delivery for technology projects related to Tableau administration and services hosted in the cloud.
Responsibilities:
- Administer and manage Tableau Server and Tableau Cloud (Tableau Online), including security, data refreshes, user access, and governance.
- Troubleshoot and resolve issues related to refresh failures, broken datasets, access requests, or slow performance on Tableau reports and dashboards.
- Expertise in creating and publishing Tableau reports, dashboards, and workbooks, including troubleshooting visual and data-related issues.
- Provide recommendations for optimizing the performance of Tableau datasets, extracts, and visuals.
- Document best practices for Tableau Server and Tableau Cloud administration and develop onboarding and training materials for end-users.
- Manage Tableau report subscriptions, alerts, and embedding Tableau dashboards into other applications.
- Gather requirements, pain points, and service needs from clients related to their current Tableau Server or Tableau Cloud environments.
- Deliver project-based consulting engagements to help clients deploy, manage, govern, and optimize their Tableau environments.
- Lead weekly status reports for clients, proactively soliciting feedback through working sessions and ensuring client expectations are met.
- Responds to Pager Incidents. Solves hard and challenging problems. Goes deep into customer processes and workflows to solve issues.
Required Experience:
- 5+ years of relevant experience administering, configuring, and developing on Tableau Server and/or Tableau Cloud.
- Experience in cloud-based environments such as AWS and/or Azure for hosting Tableau.
- Ability to provide configuration, infrastructure, and performance tuning recommendations for Tableau Server environments.
- Experience with PowerShell, Bash scripting, command-line interfaces, or Tableau’s REST API for administrative automation.
- Expertise with Tableau Server Maintenance (e.g., using Tableau Services Manager (TSM) for upkeep and upgrades).
- Exceptional customer-facing skills, including strong communication and project management abilities.
- Strong problem-solving skills with a passion for learning and mastering new technologies, techniques, and procedures.
Preferred Experience:
- Tableau Server Certified Associate or Tableau Certified Architect certification is preferred.
- Experience with enterprise data governance, compliance frameworks, and best practices for managing Tableau Server and Tableau Cloud environments.
- Experience with both Windows and Linux deployments of Tableau Server.
- Experience with deploying automation pipelines for Tableau environments (preferred Python).
- DevOps exposure such as infrastructure as code, CI/CD, automated cloud deployments (preferred Github, Bitbucket, Terraform).
- Interest in learning and working with other analytics platforms like Alteryx and KNIME is a plus.
Ideal opportunity if you enjoy:
- Seeing the big picture. You recognize that data challenges are multifaceted, and you understand the technical, business, operational, and human issues at play.
- Fast-paced operations work. You get energized by working across multiple projects and customers at once as requirements and situations evolve.
- Solving complex problems. You’re eager to take on big issues that have stumped some of the world’s biggest companies.
- Venturing boldly into uncharted territory. When facing a problem you haven’t seen before, you enjoy the challenge of navigating through rocky terrain to build an ideal solution.
- Working across technology stacks and organizational silos. You’ve seen what happens when people get stuck in one platform, application, or way of thinking. You can integrate disparate functions and technologies to make your solutions work.
- Thinking on your feet. You don’t get rattled by the unexpected. You quickly assess the situation and formulate a plan of action.
- Following up and following through. Not only can you envision the solution, you can break it into actionable steps and keep pushing toward the final outcome, no matter what gets in the way.
- Managing the human side. You’ve got the presence and poise to work confidently and respectfully with your teammates, your customers, and more—even when it’s time for difficult conversations.
- Collaborating with others. Being yourself. You value an environment where it’s safe to ask questions, take calculated risks, and be authentic. You support your teammates and expect others to do the same.
Why Join Us:
- Innovative Technology: Work with leading data platforms and cloud-native solutions that drive impact for global enterprises.
- Career Growth: Advance your skills with continuous learning and challenging projects.
- Creative Culture: Be part of a dynamic, fast-growing team that values innovation and new ideas.
- Remote Flexibility: Collaborate with a global team.
phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.
