Job description
Company Description
About the Organization
KIPP Public Schools is a national network of tuition-free public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 278 schools, nearly 16,500 educators, and nearly 190,000 students and alumni.
Our mission: Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.
Our vision: Every child grows up free to create the future they want for themselves and their communities.
The KIPP Foundation is a nonprofit organization that supports KIPP public charter schools across the country. The KIPP Foundation helps to develop outstanding educators to lead KIPP schools; provides tools and resources for excellent teaching and learning; promotes innovation; and facilitates the exchange of insights and ideas across KIPP and other public schools and organizations.
About Our Values:
Excellent Results for Students: We value results over effort and know that our work is not finished until all students thrive. We maintain high expectations for self, team, and students. We drive outcomes by operating with agility, removing barriers, differentiating support, and prioritizing student-centered solutions—especially for those at the margins.
Collective Impact: We are one team. We win together. We embody a one-team mindset by working collaboratively across teams, aligning goals, and leveraging the strengths of all teammates. We build trust-based relationships and ensure inclusive decision-making by engaging those closest to the work. We provide clarity through simple, repeatable systems and goals that enable transformational outcomes.
Courageous Action: Our belief in what we can achieve is unwavering, fueling our optimism and commitment to overcome any challenge. We demonstrate an unwavering belief in students’ potential and a commitment to addressing systemic inequities. We approach challenges with resilience, a solutions-focused mindset, and adaptability. We foster a psychologically safe environment centered on trust and accountability where feedback is encouraged. We leverage data to reflect on progress, own setbacks, celebrate successes, and continuously improve to maximize impact.
Job Description
About The Position
The Senior Director, Network Operations will provide direct support to COOs and Regional Directors of Operations driving attendance and enrollment outcomes within a specific portfolio of KIPP regions. This role is a perfect position for a seasoned COO or network-level Director of Operations with a proven track record of driving results through others and who is now ready to make a wider impact on outcomes across KIPP’s national school network. The Senior Director, Network Operations will report to the Vice President, Network Operations and will set the bar of excellence, build capacity and hold regional leaders accountable to results – primarily focused on the areas of chronic absenteeism, student retention and enrollment. This individual will need to be able to build strong relationships with network leaders and build credibility with key stakeholders by learning the needs of regions and schools and delivering differentiated support that meets them where they are.
Responsibilities
Achieve Annual Operations Goals (Chronic Absenteeism, Student Retention, and Enrollment) for Portfolio of KIPP Regions
Ensure regional and school ops leaders have aligned and ambitious goals and focused roles and responsibilities
Support in the development and adoption of monitoring tools to effectively track progress to goals
Monitor portfolio and school-level progress and performance, this will include regular tracking and data collection to monitor progress and improvement
Coach Toward the Bar of Excellence in Chronic Absenteeism, Student Retention, and Enrollment One KIPP Implementation
Provide direct support and coaching to a core subset of KIPP COOs and Regional Directors of Operations
Annual/quarterly/monthly planning with individual network leaders with a focus on driving results in a set of shared measures (attendance, student retention, enrollment).
Author and compile high-leverage resources for network leaders to utilize (i.e. turnkey PDs, trackers, templates, etc.) that not only serve as model of excellence but also provide a direct value-add to the network
Build and utilize tools and systems to observe and provide feedback on core standardized ops practices
Provide network-wide training on core leader moves
Develop and implement intervention plans for regions that are significantly off-track from their Ops Anchor Metric goals
Support hiring and onboarding of senior-most ops leader in regions in their portfolio
Coordinate Sharing and Learning Across the Network
Cascade best practices and learnings from KIPP Foundation best-in-class systems and processes to portfolio regions
Work to identify trends in needs across portfolio regions and where KIPP Foundation resources can be best leveraged to improve results
Qualifications
Skills and Mindsets
Mission & Student Focus: Demonstrates passion and commitment to KIPP’s mission and possesses the desire and ability to uphold KIPP’s core values (Focus on Excellent Results, Collective Impact, and Courageous Action)
Achievement and Outcomes Orientation: Demonstrated record of setting ambitious goals and achieving them with consistency. Invests in developing teammates’ skills and mindsets to address gaps in achieving team growth; determines what quantitative and qualitative data are most relevant to their goals and supports the team in creating and monitoring systems for collecting, reviewing, and acting upon data to drive outcomes; able to monitor progress, communicating status to the right stakeholders and adjusting plans and use of time to ensure systems are yielding desired outcomes.
Effective Teaming & Stakeholder Management: Has the interpersonal, diplomatic, relationship building, and communications skills necessary to develop successful working relationships with diverse constituents to deliver results; evolves and adapts plans and approach with diverse stakeholders to drive results; excellent communication skills with an aptitude for translating complex information into a clear and persuasive narrative; convinces others by identifying benefits for all.
Change Management and Communication: Effectively articulates case for change through clear and compelling presentations and translates this into actional plans. Effectively tailors communications and engagement approach for different audiences to deepen investment and drive actions and behavior change that would lead to org-wide goals; acts as a champion for change with cross-team stakeholders.
Continuous Learning: Engages in the work of personal development at working, knowing that personal development is ongoing and vital to their personal and professional success; hold themselves accountable to evolving, growing, learning and unlearning in ways that improve results for students, adults, and the larger community.
Self-Awareness: Practices self-awareness at work, understanding that it is foundational to leading self, leading people, and leading results; uses reflection, self-understanding, and feedback to grow, and persist through challenges, and as a result, are cognizant of the impact of their behavior on others, and intentional about the decision to adjust or not adjust their behaviors. Displays an owner’s mindset by taking ownership of successes and failure.
Experience & Qualifications
3+ years as Chief Operations Officer or network-level operations leader in a K-12 organization
Track record of driving exemplary outcomes in key operation measures: enrollment, student retention and chronic absenteeism and other related school and regional operations performance areas
Proven ability to coach adults effectively and plan and professional development with a clear focus and impact;
Comfort with a dynamic, fast-paced environment of high energy, rapid change and ambiguity
Demonstrated passion for achieving the educational mission of the organization
Additional Information
Work Conditions
Travel requirements: 10%-20%
Full-time, Exempt role
Location
It is preferred, but not mandatory for this role to be based out of a KIPP Foundation office. This role also has the option of working from a remote office full-time. KIPP Foundation offices are in NYC and Chicago.
Compensation and Benefits
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, and relevant experience. The salary range for this position is $150,000 - $181,000. In addition, KIPP Foundation provides a variety of benefits to employees, including:
25 holidays for + 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+).
100% paid parental leave
100% coverage of the premium for employee and 75% for employee + family’s medical/dental/vision plans.
Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employee assistance program
Finance Security benefits include such as a 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts
KIPP Foundation embraces the opportunity to build a workforce that reflects the diversity of the students and communities with whom we work and the world that’s around them. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
