Job description
Talentful is inventing the future of recruitment by offering cutting-edge solutions that help high-growth technology companies hire the best talent.
Founded in 2015, our experienced talent experts act as a flexible onsite extension of in-house talent functions via a monthly subscription to ensure the best cultural matches and outstanding recruitment experiences for top talent and companies.
From hiring to process reviews, events strategy and diversity workshops – Talentful has helped many of the world’s biggest tech companies scale efficiently, including Alphabet, Microsoft, Pinterest, Atlassian, Expedia, Instacart, Miro and many more.
Talentful has built a global team across Europe and the US, all bound together by the mission of helping every company we partner with grow to its highest potential.
We have huge plans over the next few years as we continue to build the world’s best talent consultancy, and hope you’ll be inspired to join us in inventing a better future for recruitment.
The Role:
The Senior RecOps Manager will be embedded within one of our SaaS clients, working as a trusted partner to elevate their hiring operations. This role will drive process excellence, optimize technology and AI-enabled workflows, and build scalable programs that enhance recruiter capability, hiring manager effectiveness, and overall quality of hire.
What will you do around here:
Revamp Internal TA Resources & Enablement – Clean up, reorganize, and maintain playbooks, templates, and guides; create a centralized enablement hub for recruiters and hiring managers.
Develop AI Proficiency Program – Define and roll out an AI Proficiency Evaluation Plan to ensure TA team members effectively leverage AI tools.
Optimize AI Usage in TA Workflows – Monitor, track, and enhance AI adoption to maximize efficiency, accuracy, and ROI across sourcing, screening, and scheduling processes.
Build Hiring Manager Interviewing Program – Create and deliver training, toolkits, and support to improve interviewing consistency, reduce bias, and enhance candidate evaluation quality.
Launch Quality of Hire Framework – Define metrics, implement tracking, and report on hiring outcomes to ensure long-term success of hires.
Evaluate & Improve Assessment Tools – Review current solutions (e.g., CodeSignal) and explore alternative tools to ensure role alignment, fairness, and strong candidate experience.
Streamline Recruitment Processes & Workflows – Audit and optimize TA processes to improve recruiter productivity, reduce time-to-fill, and standardize best practices.
Manage Recruitment Systems & Tools – Oversee ATS configuration, recruitment tech integrations, and vendor relationships to ensure smooth operations.
Drive Data-Driven Insights – Build and maintain dashboards to track KPIs, provide actionable hiring insights, and inform leadership decision-making.
We’d love to chat with you if you have:
5-8 years of experience in a recruitment operations role, in an in-house setting
Exceptional stakeholder management skills, building lasting relationships in short time frames.
A process-driven mindset with the ability to streamline, standardize, and scale recruitment operations.
Comfortable with recruitment technology stacks, AI tools, and data-driven hiring workflows, with the curiosity to explore emerging solutions.
Skilled in interpreting data, identifying trends, and translating insights into actionable improvements.
Comfortable operating in a fast-paced, evolving SaaS industry environment, managing multiple priorities simultaneously.
Our Global Benefits
- Learning & development
Accelerating your personal and professional growth.
- Flexible working
Hybrid or Remote work to suit your lifestyle - we trust our people.
- Healthcare options
From employer contributions to health insurance.
- Wellness allowance contributions
Improve either your physical, financial, or mental health with our monthly stipend.
- Global co-working
Deskpass memberships for everyone in our team to work globally on-demand.
- Enhanced parental leave
14 weeks paid maternity & 3 weeks paid paternity after 1 year service.
- Retirement plan
Matched pension contributions or 401(k) plan to start saving.
At Talentful, we recognize our people are our strongest asset, and the diverse skills they bring to our international workforce are the driving force of our success. As an Equal Opportunity Employer, we do not discriminate on the basis of any protected attribute, including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
