Job description
Emerging Travel Group (ETG) is a travel-tech company that owns 3 international brands: RateHawk, ZenHotels & RoundTrip. For the past 13 years, we have successfully created a unique service that provides everything our partners need to make travel planning easy and trips comfortable.
This is a remote vacancy open to candidates residing in APAC.
- Lead and support a team of Account Managers across the Asian region, including setting goals, tracking performance, mentoring, and participating in hiring.
- Manage key API-connected suppliers: maintain regular contact, build strategic relationships, and align on growth plans and commercial terms.
- Define and execute the regional supplier strategy: optimize the portfolio, conduct negotiations, and drive profitability.
- Monitor supplier performance metrics, profitability, and competitiveness; identify risks and growth opportunities.
- Oversee and troubleshoot feed configurations, ensuring all API connections are correctly set up and functioning as intended.
- Collaborate with internal teams (technical, product, finance, customer support) to resolve operational issues and enhance supplier performance.
- Understand and monitor the impact of API integrations on operational KPIs (e.g., availability, pricing accuracy, success rate).
- Drive sales growth initiatives and identify new business opportunities across the region.
- Contribute to internal process improvements and cross-functional projects.
- Represent the company at industry events and trade shows.
- Provide regular reporting and performance updates to senior leadership.
Key Qualifications
- 3+ years of experience in account management within travel tech industry.
- Hands-on experience working with API-connected suppliers and platforms (e.g., TravelgateX, Juniper, Derbysoft).
- Experience in supplier negotiations, feed troubleshooting, and project coordination.
- Team management experience as a plus.
- Fluent Chinese and English, other languages as a plus.
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We Offer You
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
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