Job description
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview: As the Senior Vice President of Fintech, Business Solutions, and Risk, you are a strategic and entrepreneurial leader who thrives in a complex environment and is passionate about building high-impact businesses. You drive strategy, execution, and growth across a portfolio that includes payment processing, embedded financing, card issuance, bill payments, payroll, bookkeeping, tax, insurance, and risk management. You have a deep understanding of financial services and business strategy, and thrive in cross-functional collaboration. Your leadership fosters a high-performance culture, embedding financial and operational discipline, and scalable business processes across the organization.
Key Responsibilities:
- Own the full P&L for Fintech, Business Solutions, and Risk, driving sustainable growth
- Define long-term vision and execute growth strategies across financial services and business solutions
- Identify and evaluate new market opportunities, develop investment cases, and drive new product initiatives
- Build, negotiate, and manage third-party technology and business partnerships
- Oversee frontline sales and operations teams responsible for bookkeeping, payroll, and payment support
- Collaborate cross-functionally with Legal, Compliance, Product, Product Marketing, Sales, Engineering, and Finance to drive performance and accelerate product delivery
- Develop and execute operational processes that improve scalability, efficiency, and customer experience
- Understand emerging risk vectors, balance revenue and user experience against loss prevention, and ensure compliance with all applicable regulations
- Serve as executive sponsor for key partner and customer relationships
- Build, inspire, and develop a high-performing, cross-functional team, fostering strong collaboration and leadership development
Qualifications:
- 15+ years of progressive leadership experience in fintech, payments, lending, insurance, or related industries within SaaS and financial services
- Proven track record of P&L ownership, business building, and cross-functional leadership
- Expertise in evaluating and managing partnerships, including commercial negotiations and ongoing partner management
- Strong understanding of credit, fraud, regulatory risk, and loss prevention strategies
- Experience leading operational frontline teams across multiple functions
- Excellent communication, analytical, negotiation, and decision-making skills
- Proven ability to scale businesses within fast-growth, entrepreneurial environments
- Bachelor’s degree required; MBA or advanced degree preferred
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
