Job description
About Zepz
Zepz Group is the group powering leading global remittance brands: WorldRemit and Sendwave. Zepz Group has been disrupting an industry previously dominated by offline legacy players by reducing the barriers to finance and increasing safety and convenience for users. Every day, Zepz Group and its brands work towards unlocking the prosperity of cross-border communities through finance and technology - driven by the vision of a world that celebrates migrants’ impact on prosperity, at home and abroad. Zepz served over 9+ million users through its presence in over 4,600 corridors with over 40 send countries and 90 receive countries
Come join us!
Zepz.io
Our Commitments:
- We act like owners- We are relentlessly delivering for our users and spending money thoughtfully.
- We embrace embarrassing honesty - We function best when we’re open and honest with one another — especially about our challenges and doubts.
- We have a bias to action - We get to first outcomes quickly, iterate and learn.
- We strive to be better - We may make mistakes, but always learn from them.
- We are inclusive - to better reflect and serve our users.
How you’ll help us achieve it:
We believe strongly in building teams that can orient around a well-defined mission and are equipped to execute autonomously against that mission. We count on you to collaborate with your team to build and support our platform and products used by customers sending money transfers from 50+ countries into 150+ markets worldwide. We are looking for engineers with expertise in designing and architecting complex, distributed systems at scale, and the ability to lead strategic technical initiatives.
Our tech stack:
Our tech stack is varied at the moment. Embarrassing honesty - We are in the process of migrating some of our products off legacy stacks.
- Backend services: Java(SpringBoot and SpringCloud), Python (to a lesser extent)
- Public Cloud: AWS
- CI/CD tooling: CircleCI, ArgoCD, Jenkins
- Container orchestration: Kubernetes
- IaC: Terraform
- API Gateway and Service Mesh Architecture
- Databases: PostgreSQL, NoSQL
What you will own:
The ZEPZ Backoffice (ZBO) team is responsible for developing both Front-End and Back-End solutions to enhance Customer Care Key Performance Indicators (KPIs). In this role, you will interact with back-end systems across various domains via APIs to streamline processes for Customer Care Agents. You will be instrumental in building and extending APIs (GraphQL, gRPC), automating processes using Business Process Management (BPM) tools, AI Agents, and custom AWS solutions, and integrating UI components orchestrated by back-end code. We operate on short, one-week sprints, ensuring that tasks are well-defined, refined, and granular enough to support an efficient build-test-release cycle within this timeframe. As a team, we take full ownership of our solutions from design to operation, which includes developing new features as well as implementing robust monitoring, alerting, and integration with security platforms for effective threat alerting.
What you bring to the table:
- Experience in building Java and/or Kotlin solutions for scalable systems microservices systems.
- Good understanding of various APIs technologies and goals they fulfill (graphQL, gRPC)
- Java Spring working experience
- Ability to analyze and optimize system performance, identifying and addressing bottlenecks and architectural limitations.
- At least a working understanding of cloud infrastructure based on AWS.
- Experience in designing and implementing monitoring dashboards for system health and performance
- Comfortable building effective relationships with stakeholders outside of technology.
- Some experience with AI assisted coding (reviews, tests, comments) tools like Github Co-Pilot
- An open mind with respect to diversity and inclusivity. Our team (and customers) come from all over the world.
Bonus Points if you have:
- Experience with Python or React is a plus, as these technologies are utilized to a lesser extent and can be beneficial.
- Prior experience in building AI Agents.
- A strong eagerness to learn new technologies and skills while advancing mastery in Java/Kotlin microservices.
What you’ll get from us
Please note that the benefits below will apply to permanent roles.
We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. specifically:
- Unlimited Annual Leave: Feel free to make the most of your time off and maintain a healthy work-life balance!
- Private Medical Cover: You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
- Retirement: We offer pension schemes to help you plan for and secure your future.
- Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
- Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.
We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!
Why choose Zepz?
- Our team of over 1,000 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
- We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
- We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
- At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose - to continue to provide the best service to our users.
Ready to Apply?
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.
Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. Zepz is a place where everyone can thrive.
So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.
