Job description
Job Summary
The Solutions Consultant plays a crucial role in ensuring successful client integration and utilization of our software. This position requires expertise in conducting detailed discovery and requirements analysis, quality assurance, and client consulting, with a focus on the petcare industry. This role is essential in ensuring our clients maximize the value of our software solutions. The ideal candidate will combine strong technical knowledge with excellent consulting skills to drive successful implementations and foster long-term client relationships.
Responsibilities
- Discovery and Analysis: Conduct in-depth discovery and requirements analysis, focusing on
specific needs related to each client’s petcare facility.
- New Business Consulting: Consult with new facilities that have not determined their service
offerings. Provide solutions based on industry trends and best practices within Gingr.
- Quality Assurance: Review and ensure the quality of work done by the Configuration Specialist
before the application is delivered to the customer.
- Application Delivery: Lead the delivery of the application to customers, supported by the
Customer Success Specialist (CSS)
- Payment Integration Collaboration: Work closely with the CSS to facilitate integrated payment
sign-up processes for clients.
- Ongoing Consultation: Provide ongoing consultancy to clients for additional locations or service
changes post-implementation.
Requirements
- Bachelor’s degree or equivalent professional experience in a related field.
- Proven experience in a similar Solutions/Business Consultant role, preferably in a software or tech environment tailored to pet care services.
- Strong analytical skills with a detailed understanding of business process analysis.
- Excellent communication and interpersonal skills, with the ability to lead and work
collaboratively.
- Ability to manage multiple projects and work under pressure.
- Knowledge of industry trends, best practices, and a keen understanding of integrated payment
systems.
Excited about this role but don’t meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The Company offers a comprehensive employee benefits program, including:
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and accountability
- 10 sick days annually
- 10 company paid holidays
- 6 weeks paid parental leave
Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.
Salary Range Disclosure
The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.
Salary Range
US Remote:$43,000-$47,000 USD per year
Who we are
Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.
Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.
This role will be supporting our Pet-Care vertical solution https://www.togetherwork.com/vertical-solutions/pet-care/
CCPA Disclosure Notice: Click Here
