Summary
The job is for a full-time Store Manager in Training at Insomnia Cookies' San Francisco store. The role involves managing the store, supervising staff, and ensuring customer service excellence. The desired skills include at least 1 year of experience in a supervisory role, prior interview experience, POS systems experience, and ability to work a 4-5 day work week.
Requirements
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
- Must be 18 years of age or older and have legal eligibility for employment in the United States
Responsibilities
- Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
- Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
- Lead new hourly staff onboarding and initial training
- Conduct initial interviews for potential new hires in the manager’s absence
- Support Store Ops Manager with ordering, inventory control and scheduling
- Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
- Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
Benefits
- Starting off pay $20.00 an hr
- Eligibility for end of period store bonus
- Excellent medical, dental and vision benefits 1st day of the month after 60 days of employment
- $25.00 monthly cellphone stipend
- 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
