Job description
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
The Financial Systems team leads the ongoing enhancement of Finance’s business processes, applications, reporting, and IT general controls. At our core, we are system optimization people. While we are committed to providing outstanding post-production support, our primary purpose is to find and fix inefficiencies, enabling functional teams to perform at levels they never thought possible. As a team, we care about end-user satisfaction, high ROI outcomes, and system integrity. To the company, we provide system administration, lead transformation projects, and ensure SOX compliance.
As the Staff Program Manager, you own the successful delivery of high-impact outcomes, by overseeing the on-going development of our finance transformation roadmap, leading complex, technical initiatives, driving cross-functional collaboration and implementing best practices in project management. From project initiation through closure, you partner with leadership and functional stakeholders across Finance, GTM, Product, IT and People, in addition to the Financial System team’s business analysts, system engineers and administrators.
Responsibilities:
- Program Ownership: Drive the on-going development and successful outcomes of our Finance Transformation roadmap, enabling Braze to scale business processes across quote-to-cash, procure-to-pay and record-to-report, by focusing resources on high priority, high ROI initiatives; aligns technical roadmaps, resolves cross-system dependencies, ensures tech scalability
- Project Ownership: Manage the end-to-end project life cycle from initiation, through planning, execution, plus monitoring and controlling, to project closure; manages technical requirements, works closely with developers and architects; develop and maintain comprehensive project plans in Jira
- Cross-Functional Collaboration: Build strategic partnerships with GTM, Product, IT and People Systems and Ops; work closely with Finance leadership, and the Financial Systems teams to align initiatives with the broader organizational goals
- Impact Measurement: Define metrics and key performance indicators (KPIs) to quantify the effectiveness of initiatives, leveraging data insights to refine strategies and demonstrate ROI
- Stakeholder Communication: Provide regular updates on progress, outcomes, and risks to senior leaders; proactively identify and mitigate blockers to maintain momentum
- Thought Leadership: Keep up-to-date with emerging trends and technologies, introducing best practices and frameworks that enhance the performance of our team and business
WHO YOU ARE
- Minimum 10 years of experience in finance operations, program management or other comparable transformation roles
- Minimum 5 years of experience creating, developing and maintaining project management systems that standardize and scale tracking for and updates to a variety of audiences (preferably leveraging Atlassian and Google Suite products)
- Minimum 3 years of experience leading transformation projects, specifically those impacting accountant utilization of NetSuite or requiring NetSuite software integration
- You understand and can comply with SOX compliance requirements specific to AS-2201
- You handle multiple projects and responsibilities with competing priorities
- You work independently and collaborate effectively
- You practice excellent written and verbal communication skills, ensuring understanding and alignment across a variety of stakeholders, project resources and leadership
- You maintain confidentiality around sensitive information
- You possess the flexibility to operate across various global time zones in the event of any urgent matters or production issues that arise during the hypercare phase of a project
#LI-Remote
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We’re committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
