Telehealth - Injury Triage Consultant

at MedHealth
  • Remote - Australia

Remote

All Others

Mid-level

Job description

Company Description

Cogent Thinking is a leader in delivering best practice injury prevention, 247 incident response and care coordination services that are tailored to each of our customers. This is a fantastic opportunity for someone seeking to work within a dynamic and growing organisation with a terrific team work environment where client focus, team spirit and respect are key features.

Job Description

We are growing and are seeking a Triage Injury Management Consutlant to work on a full time basis. This role is to connect with injured employees and their managers to support them through their workplace injury by offering injury triage, first aid advice, support and linking them into support services and resources available to them. You will be working in a Triage Team which is dedicated to providing personalised health management support and advice to employees who have sustained injuries at work. This is done by using your clinical experience in a corporate work environment. The work is undertaken telephonically meaning that it can be undertaken from home or office.

Tasks include but not limited to:

  • Support and care for clients with empathy and expertise to improve their personal health and wellbeing goals.
  • Undertake coordination of supports and wellbeing services for a highly engaged and motivated client population.
  • Provide initial early intervention Triage with clients, supporting both physical and mental health services.
  • Undertaking of relevant case coordination activity including liaison with all stakeholders; provision of email updates; and creation of appropriate documentation such as a treatment plans or other documentation as required.

Qualifications

  • Experienced Allied Health (Physio, Osteo, Chiro, OT, EP etc) practitioner with full registration or a Registered Nurse.
  • Caring and empathic nature.
  • Experience care coordination or occupational rehabilitation desirable.
  • Well-developed written and verbal communication skills.
  • Good IT and time management skills.
  • Strong customer service focus.

Additional Information

Be part of the MedHealth group voted Financial Review Boss Best Places to Work. Head to www.medhealth.com.au for further details.

Join a group which offers:

  • Employee discounts for health insurance, gyms, pools and travel club
  • Novated leasing and specified salary sacrificing
  • Paid parental leave
  • Purchased leave (excl casuals)
  • Hybrid working arrangements
  • CBD office close to public transport

Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.

\*\* We will not be able to support international applicants for this role and previous applicants need not apply.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

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