Job description
THE COMPANY: BIRDY GREY
Birdy Grey is a direct-to-consumer brand whose mission is to celebrate friendships during one of the most important milestones in a person’s life: their wedding.
Founded in 2017 by best friends Grace Lee (Founder & Chief Creative Officer) and Monica Ashauer (Co-Founder & Chief Strategy Officer), Birdy Grey offers affordable bridesmaid dresses starting at just $89, groomsmen suits starting at $199, plus fun gifts and accessories for everyone in the wedding party. Since day one, we’ve dressed over a million bridesmaids and we’re proud to be a trusted resource for brides and grooms on their most cherished day.
POSITION: Integration Analyst
REPORTS TO: Engineering Manager, Supply Chain and Backend
LOCATION: US - Remote, EST preferred
Headquartered in Los Angeles, CA with an office in New York, NY, Birdy Grey supports remote work for eligible roles. We ask that all employees travel to either office once a quarter. This role is not eligible for visa sponsorship. #LI-Remote
Birdy Grey is seeking a detail-oriented and versatile Integration Analyst / System Administrator to ensure the daily operational health and seamless data flow across our core e-commerce and fulfillment systems. This role is primarily responsible for the Level 1 administration, support, and maintenance of our ERP (Fulfil), Shopify storefront, WMS, and 3PL connections. The ideal candidate will combine strong triage and problem-solving skills with technical expertise in integration platforms (iPaaS) to actively monitor system performance, troubleshoot data issues, manage user accounts, and ensure operational stability.
SCOPE OF RESPONSIBILITIES
-
. Analysis, Design & Implementation
- Requirement Analysis: Analyze business processes and technical needs across teams (Operations, Finance, Product, Engineering, Platform Operations) to define clear integration requirements for new features and system enhancements
- Solution Design & Mapping: In partnership with the Product Manager, Engineering Manager, and Platform Operations, recommend and design logical integration solutions and perform detailed data mapping between source systems (e.g., PLM, PIM, OMS) and target systems (ERP, WMS) to ensure consistency and accuracy
- Configuration & Deployment: Implement and maintain integration workflows primarily using iPaaS/middleware platforms and system configuration tools
- System Administration & Maintenance: Assist the Product Manager and Engineering Manager with user provisioning, permissions, and routine maintenance tasks within the ERP and connected systems to ensure operational security and stability
II. System Integrity & Troubleshooting
- Monitoring & Support: Proactively monitor the health of all data flows and integrations between Shopify, Fulfil, Aftership, WMS, Master Data, and 3PL + Returns partners
- Troubleshooting & RCA: Own the diagnosis and resolution of complex data flow errors and system issues. Perform root cause analysis (RCA) to identify underlying causes and recommend long-term configuration or design fixes
- API Validation: Perform manual and automated API calls and testing to validate the integrity of data exchange and ensure endpoints are functioning as expected
- Master Data Management: Support the management and synchronization of product master data across all integrated platforms in concert with the Platform Operations team
III. Testing & Documentation
- Integration Testing: Design and execute detailed test cases (manual and automated) to validate the effectiveness and integrity of all integration solutions before deployment
- Documentation: Create and maintain comprehensive technical documentation, including integration specifications, data flow diagrams, test plans, and runbooks for common system issues
THE RIGHT CANDIDATE: QUALIFICATIONS & PERSONAL ATTRIBUTES
EDUCATION: Bachelor’s Degree Required
EXPERIENCE / REQUIREMENTS:
- 4+ years experience in an Integration Analyst, Technical Support Engineer, Systems Administrator, or a similar role focused on application and data integration
- Deep expertise in configuring, monitoring, and managing integrations within iPaaS systems (e.g., Zapier, Make, n8n, Celigo, etc.)
- Strong working knowledge of e-commerce platforms (ideally Shopify Plus), ERPs (Fulfil/NetSuite preferred), and WMS systems
- Experience working with REST/GraphQL APIs, JSON, and API testing tools (e.g., Postman)
- Proficiency with query languages (SQL) for data extraction, analysis, and validation. Solid understanding of data mapping and ETL/ELT concepts.
- Proficiency with low code/automation tools (e.g., Airtable, Retool)
- Proficiency with scripting languages (Python or Node) for minor automation or data transformation tasks
- Proficiency with git and version control
- Proven ability to analyze complex data flows, troubleshoot issues to the root cause, and propose effective, long-lasting solutions
- Excellent written and verbal communication skills for documenting specifications and communicating technical issues to non-technical stakeholders
NICE TO HAVES:
- Experience with ticketing systems and change management processes
- Interest in increasing productivity via Automation & AI
- Start-up or D2C/e-commerce experience
- Interest in bridal, menswear, and fashion
WHY BIRDY GREY: BENEFITS & PERKS (for eligible Full-Time Employees)
- Competitive Compensation: Based on experience and performance + Annual Performance Bonus
- Healthcare Benefits: 100% employer covered medical dental & vision plans, 50% spouse and dependent medical coverage + access to One Medical + Mental Health Benefits
- Retirement: 401K + up to 4% match after 3 months
- Generous PTO: Flexible Open PTO Policy + 11 paid holidays
- Wellness: A monthly wellness day + monthly wellness stipend + summer Fridays
- Flexibility: Partial remote with a high level of autonomy and accountability + $25 monthly WIFI stipend
- Employee Discount: Free bridesmaid dresses + 50% discounts on Birdy Grey products
- Family Benefits: 3 months of paid parental leave
- Purpose: Join in the success of a high-growth, 80% women, minority founded, early-stage startup by driving performance and building out new processes
Highlights:
- Birdy Grey is #305 on Inc5000’s List of Fastest Growing US Companies 2022
- #22 on BuiltIn’s Best Startups to Work for in LA
- Be part of a company innovating the $75B+ US wedding market (IBISWorld, 2019)
- Join a Women Founded Small Business blazing trails in the Bridal industry
- Birdy Grey is making waves on BuzzFeed, The Knot, Brides, People, Allure, PopSugar, Bustle and more
- Named #5 on LA’s 50 Hottest Startups in 2020 by Pitchbook & Dot.LA
- Customers can participate in Birdy Grey’s giveback program with The Princess Project, a non-profit that provides prom dresses and accessories to teens in need
Additional Information
The Lead Announces the 2021 Foremost 50 List: The Annual Power List of High-Growth D2C Brands
Cult-favorite bridal brand brings $99 bridesmaid dresses to one-day pop-up in Plano
My wedding party wore thse $99 bridesmaid dresses from Birdy Grey and everyone looked amazing, proving you don’t need to make anyone spend $400 on a dress they’ll wear once
Birdy Grey Instagram - @birdygrey
Birdy Grey is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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