Case Manager

Job description

PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION.

NOTE: This is a 3 month temporary position with possible extension

Location: Los Angeles, California

Salary: $25.48 per hour

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Department Summary

Breaking Barriers is an innovative rapid rehousing program that serves adults who are on felony probation in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and “transition in place” at program end.

Position Summary

The Breaking Barriers Case Manager will provide intensive case management services to a caseload of 25-30 program participants. The Case Manager will assist clients to reach their identified goals and connect clients to community resources and services. The Case Manager will work collaboratively with the Breaking Barriers housing and employment teams to ensure that clients reach the ultimate goal of self-sufficiency. The Case Manager plays a critical role in supporting clients to thrive through a client-centered and “whatever it takes” approach to services.

Position Responsibilities

• Process and accept referrals from Probation.
• Conduct assessments and re-assessments, including a comprehensive psychosocial assessment, in order to determine clients’ eligibility for the program and evaluate clients’ needs and strengths.
• Develop and implement, in collaboration with clients, individualized case management services plans that ensure housing stability and identify short and long-term goals.
• Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease signing, and ongoing housing retention.
• Meet with clients frequently and regularly in the home, community, and office.
• Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, in order to strategically address clients’ needs.
• Provide crisis intervention and ensure that clients have access to the ²⁴⁄₇ case management crisis line.
• Connect clients to a variety of community resources and services, including employment services at Chrysalis, physical and mental health services, substance use treatment, government benefits, education/vocational programs, parenting programs, etc.
• Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
• Participate in case conferences to review clients’ progress and address any challenges.
• Collaborate and communicate with all Breaking Barriers partners on a regular basis.
• Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services.
• Provide aftercare case management services for 3 months after program completion.
• Maintain updated and accurate client files and documentation.
• Participate in weekly staff meetings and other agency events as requested.

Professional Experience

• At least 2 years of experience providing direct mental health and/or intensive case management services to vulnerable populations OR at least one year of experience and a Bachelor’s Degree in Social Work, Psychology, Sociology, or a related field
• Experience working with individuals who have been affected by the criminal justice system and/or individuals who have experienced homelessness is a plus

Knowledge, Skills, and Abilities

• Strong interpersonal and client engagement skills
• Excellent verbal and written communication skills
• Flexibility regarding scheduling and prioritizing of tasks
• Willingness to travel and spend significant time in the field
• Basic computer knowledge (MS Word and Excel required)
• Familiarity with evidence-based interventions including Harm Reduction, Trauma Informed Care, Motivational Interviewing
• Ability to work independently and utilize critical thinking skills in decision-making situations
• Good organizational and record-keeping skills
• Possession of a valid, clean California driver’s license and a personal insured vehicle are required

Core Competencies

• Interpersonal Savvy: Builds trusting relationships, skillfully engages others, and collaborates effectively to drive success
• Conflict Management: Addresses conflicts by understanding needs, employing empathetic listening, identifying underlying issues and facilitating equitable solutions that respect all parties
• Dealing with Paradox: Flexibly adjusts approaches to meet complex needs; balances conflicting demands with adaptability and rapport while maintaining boundaries

Organizational Values

• Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.
• Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
• Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Certificates, Licenses, and Registrations

A valid, clean CA driver’s license and a personal insured vehicle are required.

Travel Requirements

This position requires frequent visits to properties, attendance to on-site meetings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required.

Labor Union

This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Salary range for this position is $25.48 to $25.48 annually. This position is being offered at $25.48

_Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients._ W e will consider for employment qualified applicants with arrest and conviction records.

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources
• Hybrid Work