Job description
Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.
About the team
You will get to be part of a dynamic team composed of Careem veterans to new tigers who joined on a mission to build and propel Careem Food to become the market leader. We strive to embody our values of ownership, shooting to the moon, and being of service to customers, partners, colleagues, and captains. As an Incubation Executive you will have the essential role of managing the team responsible for executing our sales strategy and vision by successfully signing and onboarding new partners and improving the customer experience through an increased restaurant supply for our customers.
What you’ll do
Account Management and coordination
- Target and end goal driven individual
- Understand how to achieve an end goal by focusing on individual KPIs and measuring each
- Proficient in communication and interacting with new accounts on Careem
- Ability to push, sell and drive decision making with external stakeholders
Organization and process driven
- Ability to juggle multiple moving priorities
- Problem solve and implement changes at scale
- Proficient in ability to execute plans with excellence whilst being highly flexible to changing priorities and implementing new learnings
What you’ll need
- 1-3 years of experience in customer facing commercial or operational roles
- Strong written and spoken communication skills in English, Urdu
- Track record of working with multiple external stakeholders simultaneously
- Ability to be flexible, self-driven and able to thrive in a fast paced environment
- Motivated to be one of the first members of a new team and being able to support in setting the structure and strategy
- Driven by a culture of high performance, momentum and sense of purpose
- Food delivery/tech experience experience is a plus
- Proficient in data analysis,reading, reporting, excel, etc.
- Experience with CRM tools
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
