Job description
About Carrot:
Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life’s most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com.
The Role:
The Sr. Contract Manager will review, negotiate, and manage a high volume of agreements, including vendor contracts across SaaS, consulting, event, and other service categories. They will own the end-to-end contract management lifecycle of vendor contracts and MNDAs in Ironclad, including negotiation, redlining, collaboration with internal stakeholders, and escalating with commercial counsel guidance when needed. They will manage MNDAs efficiently and autonomously while partnering closely with procurement, finance, legal, and information security teams to support, align, and coordinate the vendor contracting process, ultimately streamlining the contract intake cycle. They will advise internal clients, such as business, finance, and IT teams, on contractual risk and policy, serving as a key escalation point for contract-related inquiries. Additionally, they will maintain, enhance, and optimize Ironclad contract workflows and clause templates or playbooks, and ensure accurate contract records, data integrity, and reporting within contract management tools. As a subject matter expert for legal operations, they will focus on process optimization, supporting continued automation and improvements to the contract lifecycle. Importantly, they will also foster cross-functional collaboration by operating with high attention to detail and urgency.
The Team:
The Sr. Contract Manager reports to Carrot’s Associate General Counsel, Commercial and sits within a pod of other legal professionals, including other contract managers, attorneys and legal ops professionals.
Minimum Qualifications:
- Minimum 3+ years of experience in contract management, with substantial involvement in vendor and professional services agreements (including SaaS).
- Demonstrated expertise in negotiating and managing contracts using Ironclad.
- Significant experience supporting or partnering with procurement teams; comfort managing intake, routing, and approvals for vendor documentation.
- High volume contract management experience in dynamic, scaling environments.
- Experience working in—and onboarding with—a fully remote company; strong remote communication and self-management skills.
- Basic understanding of commercial contract law, best practices, and risk identification.
- Ability to communicate via video conferencing with internal and external parties to finalize the contracting process.
- Proven track record of cross-functional collaboration, managing competing priorities, and delivering results under pressure.
Preferred Qualifications:
- Technical acumen with Ironclad workflow coding/configuration.
- Background in legal operations, with a focus on contract automation and process optimization.
- Familiarity with reviewing agreements involving data use (PII and/or PHI) and identifying data privacy issues
- Hands-on experience with Zip procurement software.
Compensation:
Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $80,000.00 - $90,000.00. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.
Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: [email protected]
Why Carrot?
Carrot has received national and international recognition for its pioneering work, including Fast Company’s Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.
