eLearning Specialist

Job description

Company Overview: Cennox is a leading provider of comprehensive services and solutions for banking and payment equipment, including ATMs, Smart Safes, Kiosks, and Conventional Banking Equipment. We specialize in delivering top-notch maintenance, repair, and support services to ensure the smooth operation of our clients’ critical banking and retail infrastructure.

Position Summary:

The eLearning Specialist is responsible for the coordination, planning, and overall facilitation of the LMS Platform.

Duties and Responsibilities:

• Assign online training courses to groups and individuals

• Manage individual learning paths

• Enroll and Delete users within the LMS platform

• Work with all departments to create and administer courses tailored to departmental needs

• Create and distribute PDF/Interactive Training Content

• Assist Training Manager with capturing and documenting knowledge from Legacy companies

• Assist with Data Base and content management for Technician Support Portal and Training Matrix

• Additional projects and assignments as directed by Training Manager or Director

Skills and Requirements:

• Proven experience utilizing any eLearning platform

• Excellent attention to detail, being thorough in completing tasks, ability to detect problems and report information accordingly

• Good written communication as appropriate for the needs of the audience, including reading comprehension to read and interpret documents

• Computer proficiency with an in-depth knowledge of Microsoft Office and Windows-based programs

• Must be reliable, responsible, and dependable to fulfil obligations

• Must be willing and able to practice adaptability, with a growth mindset and willingness to learn

Physical Requirements:

• Ability to push, pull, bend, stoop, and reach freely

• Ability to sit for long periods of time

• Must have good hand/eye coordination

• Vision correctable to ²⁰⁄₂₀

• Finger dexterity for use of applicable tools

Cennox is an Equal Opportunity Employer.

We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Notice on Use of AI in Hiring

As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR’s TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application.

E-Verify

Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit www.e-verify.gov.