Job description
What Makes Us Unique
At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers’ biggest challenges. Since our founding in 2012, we’ve become the World’s Best Hotel PMS Solutions Provider and landed on Deloitte’s Technology Fast 500 again in 2024 – but we’re just getting started.
How You’ll Make an Impact:
As a Senior Back End Engineer, you will implement new architectures, features, and best practices to scale the Cloudbeds platform while maintaining rapid response to customer needs. You’ll drive the critical migration from monolithic systems to service-oriented architectures, ensuring zero downtime for thousands of properties worldwide, while delivering exceptional customer experiences through well-tested, performant, and scalable solutions across the full technology stack (90% backend, 10% frontend).
Our Reservation & Guest Team:
We’re energized by working at the intersection of customer impact and technical excellence, managing core services that power the daily operations of thousands of properties—from check-ins to reservations. Our team thrives on collaborative architectural debates, practices continuous improvement (Kaizen), and rotates engineers through customer escalation duty to stay connected to the real-world impact of our solutions. Engineers who excel here view customer issues as learning opportunities, approach legacy code as puzzles to be solved rather than burdens to bear, and strike a balance between architectural perfection and shipping timely solutions—all while upholding our non-negotiable commitment to testing and code quality.
What You Bring to the Team:
- Write production-ready, well-tested code daily in PHP (monolith) and Java (microservices), with occasional React/jQuery frontend work.
- Partner directly with customer service teams to assess, triage, and resolve critical customer issues within 1-2 business days
- Design and implement comprehensive test suites (PHPUnit, JUnit) for all new features and bug fixes, maintaining high test coverage
- Drive architectural initiatives from concept to production, including the migration of critical legacy PHP systems to Java microservices.
- Implement reliability patterns (retry mechanisms, circuit breakers, outbox patterns) for distributed systems.
- Mentor team members on testing best practices, architectural patterns, and debugging techniques while balancing immediate customer needs with long-term improvements.
What Sets You Up for Success:
- 6+ years of backend software development experience in B2B SaaS environments
- Expert-level PHP experience (5+ years) with frameworks like Laravel/Symfony and comfortable working in large legacy codebases
- 3+ years of production Java experience building microservices, preferably with Spring Boot
- Deep testing expertise, including TDD practices and experience with PHPUnit, JUnit, Mockito, and integration testing for distributed systems
- Strong MySQL expertise with query optimization
- 2+ years designing event-driven architectures using Kafka, SQS, or similar messaging systems
- Excellent communication skills to work with customer service, explain technical matters to stakeholders, and be comfortable with rapid context-switching
Bonus Skills to Stand Out (Optional):
- Frontend experience with React and jQuery for full-stack flexibility
- Experience with hospitality systems (PMS, channel managers, booking engines)
- Knowledge of observability tools (DataDog, New Relic) and cloud infrastructure (Docker, Kubernetes, AWS)
#LI-REMOTE #LI-AM1
What to Expect - Your Journey with Us
Behind Cloudbeds’ revolutionary technology is a team of redefining what’s possible in hospitality. We’re 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven’t dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we’re not just watching the future of hospitality unfold – we’re coding it, designing it, writing it and shipping it. If you’re ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards to Check Out!
- Best All-In-One Hotel Management System | HotelTechAwards (2025)
- Overall 10 Best Places to Work | HotelTechAwards (2025)
- Most Loved Workplace® Certified (2024)
- Top 10 People’s Choice(2024)
- Deloitte Technology Fast 500 (2024)
Discover our Benefits:
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo)
- Full Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Access provided to professional Therapy and Coaching
- Access to professional development, including manager training, upskilling and knowledge transfer.
Everyone is Welcome - A Culture of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at [email protected]. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
