Cloudbeds

We offer a hospitality technology platform to properties in over 150 countries. Our product suite includes AI-powered revenue management tools like Revenue Intelligence and Guest Marketing, which help forecast, set dynamic prices, and run targeted email campaigns. We also provide an in-house website builder for hospitality businesses and offer customer support for billing and subscription inquiries. Our team develops and maintains large-scale distributed data processing systems and pipelines using technologies such as Hadoop, Spark, Flink, Kafka, and Confluent.

Our mission is to deliver measurable revenue growth and improved outcomes for our customers. We value empathy, inclusion, and proactive cross-cultural collaboration across our teams. Our Billing Team focuses on continuously improving our customer-centric solutions. As a company, we value collaboration, ownership, and rapid problem solving, emphasizing empathy and clear communication to empower customers to be self-sufficient.

We are a fully remote-first organization with a globally distributed team. Our work environment encourages collaboration across all departments, including Billing, Website Design, Website Services, Onboarding, People, Product, Engineering, and Sales. We cultivate an inclusive and diverse culture with equal opportunity for all. We support professional development through manager training, upskilling, and knowledge sharing. Our team values continuous improvement, customer-centric solutions, proactive problem-solving, ownership, and cross-cultural collaboration.

We offer a remote-first work model and provide PTO based on local labor requirements.

Employees can use our corporate apartments in San Diego and São Paulo.

Our benefits include:

• Monthly Wellness Fridays
• Full Paid Parental Leave
• Home office stipend (based on country of residency)

We support professional development through Cloudbeds University courses, manager training, upskilling, and knowledge sharing. We also provide access to professional therapy and coaching.

We are an Equal Opportunity Employer with an inclusive culture, committed to diversity and inclusion programs, and offer accommodations like ASL support upon request.