Job description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Austin, NYC, Lisbon, or London (Hybrid)
About The Role
You’ll be responsible for two of Cloudflare’s most critical database infrastructure products: Workers KV and Hyperdrive.
“KV” is a globally distributed key-value store that enables extremely high read volume workloads and low-latency (sub-10ms) retrievals at millions (and more) of RPS.
Hyperdrive is our distributed connection pooler and query caching service that supports querying Postgres and MySQL databases directly from Cloudflare Workers (using any off-the-shelf database driver). It’s a key part of building full-stack applications on Workers and is the foundation of our future transactional database efforts and services.
This is a role with high agency and accountability: you’ll be the sole PM for the products you’re responsible for, and you’ll work closely with your peers across the team to ensure we’re shipping great developer experiences and not silos.
What You’ll Do
- Drive the strategy, roadmap & (most importantly) ship great products that help developers build reliable, high performance full-stack applications on Cloudflare.
- Lead projects from ideation through launch, and continuing through ongoing maintenance and support
- Develop and nurture relationships with engineering and coordinate closely to ensure successful delivery of product features
- Talk to developers (probably the most important)! You’ll need to be crafty and develop a playbook to find the right users to talk to. This might include diving into our BI tools to find specific cohorts that are worth talking to, engaging on our developer discord, or heading straight to Twitter or Hacker News to engage and build relationships with the community.
- Partner with other departments such as Product Marketing, Marketing, Community & Developer Relations, Sales, and Customer Support to drive adoption with and gather feedback from customers and prospects
- Ruthlessly prioritize across a complex environment of diverse customers, stakeholders and objectives
- Represent the company externally as needed, including meetings with customers and prospects and analysis
- Delve into market research to drive new investment opportunities in the developer space
Examples Of Desirable Skills, Knowledge And Experience
You have outstanding communication and collaboration skills and are able to work with a diverse group, get alignment, and drive the product forward. You are execution focused and emphasize getting things done while paying attention to important details.
- A desire to sweat the details and ship great end-to-end developer experiences. APIs, UIs, docs: all of these are part of the product.
- Proven track record of shipping developer-facing products from ideation to launch. You should know what it means to be a developer and what gets in the way of building production services.
- A love for talking to developers at organizations both large and small on a daily basis so that you can build and ship products that solve real problems
- Demonstrated experience with transactional databases (building on or building them directly), and a desire to become a domain expert in the space as quickly as humanly possible. You should want to understand Postgres’ connection model vs. MySQL’s process model, how replication works across different RDBMS’, and get excited for every new Jepsen analysis.
- A focus on the developer: you’ll be working directly with customers, and often be a part of the customer’s team in helping them get their initial implementation off the ground
- BS/MS in a technology field
- Professional product management experience (3-4 years), previous founder experience or demonstrated experience on an engineering team shipping user-facing products.
- Strong technical abilities. You should be intimately familiar with modern software development practices used to build and deploy applications. You are capable of wading into the details & understanding engineering decisions’ impact on the product, but can also step back and take a 30k foot view.
- Experience using developer tools: you should have a favorite text editor, be familiar with composing CLI tools, and be the first user of the products you’re shipping.
- Programming experience (JavaScript/TypeScript, Rust, Go, etc.) and/or experience with SQL dialects.
Compensation
Compensation may be adjusted depending on work location.
- For Bay Area based hires: Estimated annual salary of $166,000 - $224,000
- For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $192,000 - $213,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.
