Job description
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients’ expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.
We’ll Provide:
A collaborative work environment with the ability to learn about many different industries
Salary of $55,000-65,000
Room for professional growth
Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You’ll Do:
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Skills You’ll Need:
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Associate’s or Bachelor’s degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/o/JB-UBH2WVK3X/landing?u=1182753
