Job description
Company Description
Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.
Job Description
We are looking for an Automation Engineer with experience with automation and modern AI/GenAI/Agentic technologies. You will use your programming knowledge of AI/GenAI/Agentic to build automation workflows for our business processes. You will integrate large language models (LLMs) and agentic automation solutions into our processes, helping the team improve operations and improve efficiency. This is a fantastic opportunity to engage with educational credentials and explore personal and professional projects in AI and automation. You will report to the Smart Automation Delivery Manager.
- Build Automation Workflows: Develop scripts and tools to improve processes like onboarding, transactions, and reporting.
- Integrate AI and LLMs: Enhance workflows using generative AI (e.g., OpenAI APIs) for tasks like document handling and decision support.
- Agentic AI Solutions: Design agent-based automations using frameworks like LangChain or CrewAI to perform multi-step tasks independently.
- Data Retrieval & RAG: Use vector databases and RAG techniques to allow context-aware AI outputs from stored knowledge.
- Cross-Team Collaboration: Partner with product, operations, and data teams to translate our needs into automation solutions.
- Maintain: Test, document, and increase workflows; stay current with AI trends and support deployed solutions.
Qualifications
- Education & Experience: Bachelor’s in Computer Science or related field, with 5+ years of overall experience and 1–2 years in GenAI/Agentic AI technologies.
- Programming Skills: Python proficiency with clean, efficient coding; experience in TypeScript or JavaScript.
- Generative & Agentic AI: Hands-on experience with LLMs, OpenAI API (or similar), prompt engineering, and frameworks like LangChain or CrewAI.
- Vector Databases and RAG: Understanding of vector databases (e.g., FAISS, LlamaIndex) and Retrieval-Augmented Generation techniques.
- API & Cloud Integration: Experienced in RESTful APIs, JSON/XML handling, and deploying automation workflows using AWS, Azure, or GCP.
- Problem Solving & Communication: Experience building scalable, resilient, and observable distributed systems and experience creating detailed technical documentation and concepts across teams.
Additional Information
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
- This is a fully remote job opportunity. #LI-Remote
- Our uniqueness is that we celebrate yours. Experian’s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering… the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
