Job description
This is a great opportunity for a Market Research professional to join a fast-growing telecom company. Be part of a supportive team, grow your skills, and build a long-term career as the company continues to expand.
Company Profile
Founded in 2023, our telecommunications client, was built because businesses deserve a provider that’s fast, and obsessed with delivering the best tools for business communication. They are passionate about business communications, continuity, collaboration, and productivity. That means they are also dedicated delivering better service, support, and reliability – and making business phone systems and internet easier and more convenient for our clients. They also know that future-focused businesses deservefuture-ready solutions like WhatsApp integration, call
recording, on-hold marketing, remote working solutions, and call reporting.
Duties and Responsibilities:
- Outbound Calls: Make outbound calls to businesses to verify details about their existing communications and broadband infrastructure. (expected to make 250-300 calls/day. with a target of 80 completed reports)
- Data Management: Maintain accurate and up-to-date records of all interactions and data collected in the designated database or CRM system.
- Target Achievement: Achieve or exceed established daily and weekly targets for data collection and verification.
Must-have Skills / Qualification:
- 2 years of market research experience, doing outbound calls.
- Exposure to handling international customers.
- Excellent English communication skills are mandatory. Candidates must demonstrate a very high level of proficiency, with clear, articulate, and effective verbal communication at all times.
- Proficiency with any kind of CRM
- Must be very detail-oriented and accurate in data recording and reportings.
- Proven track record in meeting or exceeding
Job Type: Full-Time Permanent
Schedule: 4PM to 12AM (Manila Time)
Location: Work-From-Home (Permanent)
Industry: VOIP / Telecommunications
