Job description
Mindoula Health Inc. is seeking a highly skilled Accounts Receivable (AR) Manager to oversee the AR and collections functions within our medical billing operations. The AR Manager will be a critical member of the accounting team reporting directly to the Controller, and working closely with the Billing Manager.
Essential Duties and Responsibilities:
- Lead and manage a team of at least two Accounts Receivable team members supporting AR and collections activities.
- Assign collection tasks to team members in alignment with productivity tracking and established performance standards.
- Develop and implement corrective action plans if minimum productivity standards are not met.
- Generate and analyze insurance A/R reports related to mental health billing.
- Oversee the investigation of unpaid insurance claims to ensure they do not age beyond 45 days.
- Resolve escalated unpaid insurance claims, preventing them from aging beyond 60 days.
- Review and manage correspondence from insurance carriers regarding denied claims, overpayments, and adjustments.
- Handle complex outstanding accounts and drive timely resolution.
- Collaborate with the Billing Manager to analyze department trends and recommend operational improvements.
- Contact patients regarding unpaid balances, coordinating payment plans and settlements as needed.
- Communicate with Billing Manager regarding payment and adjustment postings for Accounts Receivable activity.
- Assist with month-end procedures and reports as needed.
Education & Work Experience:
- High school diploma or GED required
- Minimum 5 years of work experience in similar position required
- Medical Billing & Coding Certification is highly preferred
- Proficiency in medical billing software required, EZClaim, Insync, and Availity preferred.
- Must have sufficient endurance and motivation to perform repeated tasks and respond quickly to requests for assistance from providers and company management
- Experience managing others preferred.
- Bilingual candidates are a plus.
Skills Required:
- Ability to read and interpret various insurance companies’ EOBs from various insurance providers.
- Proficient in iOS, Google Suite and/or Microsoft Office Suite.
- Professional and clear writing and verbal communication skills.
- Detail oriented with solid organization and time management skills.
Location:
This is a 100% remote position that must be located in the United States.
