Job description
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
Job Overview
Mitratech is seeking a detail-oriented and motivated individual to join our team as a Cash Application Specialist. This role is pivotal in ensuring the accuracy and timeliness of payment processing, reconciliation, and overall cash application activities. The ideal candidate will thrive in a fast-paced environment, demonstrate strong analytical skills, and collaborate with various departments to maintain seamless operations and a positive customer experience.
Essential Duties & Responsibilities
· Accurately apply all cash receipts, including checks, wires, and ACH payments, to customer accounts and invoices, ensuring proper allocation and reconciliation.
· Investigate and resolve unapplied payments, discrepancies, and account adjustments by working closely with the billing and collections teams.
· Monitor and manage daily cash application workflows, ensuring all payments are processed promptly to maintain up-to-date account records.
· Serve as a point of contact for internal and external inquiries related to payment applications, providing clear and timely resolutions.
· Collaborate with collections and billing teams to address payment variances, resolve account issues, and apply credits or offsets appropriately.
· Maintain accurate documentation of all cash application activities, adhering to company policies and compliance standards.
· Prepare and analyze cash application reports, identifying trends, process gaps, and opportunities for improvement.
· Assist in the month-end close process by reconciling cash accounts and providing necessary support to the accounting team.
· Participate in process improvement initiatives to enhance the efficiency and accuracy of the cash application process.
Requirements & Skills
· Minimum of 2 years of experience in cash application, accounts receivable, or a related financial role.
· Proficiency in accounting software (e.g., NetSuite, Salesforce) and advanced MS Excel skills.
· Strong analytical and problem-solving skills with a high attention to detail.
· Excellent communication and customer service skills for effective collaboration across departments.
· Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
· Familiarity with banking systems, payment platforms, and cash application best practices.
· Understanding of financial compliance standards and internal controls.
Education
· Bachelor’s degree in finance, accounting, or experience in a related field
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
