Job description
Job Title: Security Analyst (Philippines)
Department: Security Operations
Reports To: Lead Security Analyst (U.S.)
Schedule: Approximately 12:00 PM – 8:00 PM Eastern Time (night shift in the Philippines)
Location: Remote – Philippines
Pay Range: $1,300 to $1,500 USD Monthly
Role Overview
The Security Analyst plays a key role in safeguarding PEAKE Technology Partners’ clients and systems. Working closely with the U.S.-based Lead Security Analyst, this role is responsible for monitoring, analyzing, and responding to security alerts and tickets using PEAKE’s tools and processes.
The ideal candidate will have hands-on experience with cybersecurity tools and best practices, strong attention to detail, and a proactive approach to identifying and mitigating threats.
Key Responsibilities
- Security Ticket Management: Monitor and manage all security-related tickets in ConnectWise, ensuring timely triage, documentation, and resolution in accordance with service-level expectations.
- Knowledge Management: Reference and update IT Glue documentation to ensure consistent handling of recurring security tasks and incident responses.
- Email Security: Process whitelist and blacklist requests in Proofpoint; review and investigate suspicious emails to identify phishing or malicious content.
- Endpoint Protection: Track, analyze, and respond to SentinelOne alerts, escalating incidents or performing remediations as needed.
- SOC Monitoring: Review and act on alerts from the Security Operations Center (SOC), maintaining awareness of suspicious or anomalous activity across client environments.
- Vulnerability Scanning: Run regular scans, analyze results for relevance, and collaborate on prioritizing remediation activities.
- Remediation Execution: Implement remediation actions, including patching vulnerabilities, adjusting configurations (e.g., password policies, file share permissions), and validating fixes.
- Incident Documentation: Maintain accurate and thorough records of alerts, analyses, and remediation steps in ConnectWise and IT Glue.
- Collaboration: Coordinate with internal teams and the U.S. Lead Security Analyst to align on incident response, ticket prioritization, and emerging threats.
Qualifications
- Education: Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or related field (or equivalent experience).
- Certification: CompTIA Security+ (required); additional certifications (e.g., CySA+, CEH, or equivalent) preferred.
- Experience:
- 2+ years of experience in a cybersecurity or IT operations role.
- Experience with ConnectWise (or similar ticketing systems) and IT Glue (or similar documentation platforms).
- Familiarity with Proofpoint, SentinelOne, and general SOC monitoring practices.
- Experience performing vulnerability assessments and executing remediation actions.
- Skills:
- Strong analytical and investigative abilities.
- Excellent understanding of security alerts, logs, and event correlation.
- Strong written communication and documentation skills.
- Ability to work independently, prioritize effectively, and maintain focus during night shift hours.
