Developer Community Manager

๐Ÿ‡บ๐Ÿ‡ธ United States - Remote
๐Ÿ“ข Marketing๐Ÿ”ต Mid-level

Job description

Help us to increase the number of successful products in the world!

  • ๐ŸŒ Location: We are full-remote and globally distributed! Our team is distributed between GMT-5 and GMT+2, so we currently only hire in these time zones.

  • ๐ŸŽค Interview process: 4 stages across 2-3 weeks: 1) 30 min call with People Ops 2) 1-hour technical interview with Joe Martin 3) 20 min call with Charles Cook, 4) SuperDay. Read more about our interview process.

  • ๐Ÿ–ฅ๏ธ Team: Marketing

  • ๐Ÿ’ผ Manager: Joe Martin

  • ๐Ÿ’ฐ Compensation: Please check our compensation calculator.

  • ๐Ÿฆ” Read more about how we hire and how we think about Diversity & Inclusion.

About PostHog

We’re shipping every product that companies need from their first day, to the day they IPO, and beyond. The operating system for folks who build products.

We started with open-source product analytics, launched out of Y Combinator’s W20 cohort. We’ve since shipped more than a dozen products, including:

  • A built-in data warehouse, so users can query product and customer data together using custom SQL insights.

  • A customer data platform, so they can send their data wherever they need with ease.

  • Max AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries.

Next on the roadmap are CRM, messaging, revenue analytics, and support products. When we say every product, we really mean it!

We are:

  1. Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.

  2. Well-funded. We’ve raised more than $100m from some of the world’s top investors. We’re set up for a long, ambitious journey.

  3. Default alive. Revenue is growing 10% MoM on average, and we’re very efficient. We raise money to push ambition and grow faster, not to keep the lights on.

We’re focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible.

Things we care about

  • Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.

  • Autonomy: We donโ€™t tell anyone what to do. Everyone chooses what to work on next based on what’s going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed.

  • Shipping fast: Why not now? We want to build a lot of products; we can’t do that shipping at a normal pace. We’ve built the company around small teams โ€“ autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end.

  • Time for building: Nothing gets shipped in a meeting. We’re a natively remote company. We default to async communication โ€“ PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you’ve ever had.

  • Ambition: We want to solve big problems. We strongly believe aiming for the best possible upside, and sometimes missing, is better than never trying. We’re optimistic about what’s possible and our ability to get there.

  • Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it’s fun.

Job Summary

Run our social media presence and manage our influencer partnerships. Youโ€™ll be 50% social, 50% influencers โ€” keeping our online communities active and growing them.

Why PostHog?

  1. Youโ€™ll have ownership. Nobody owns social today. Youโ€™ll set the tone and strategy from scratch.

  2. Youโ€™ll have momentum. Influencers already love us, and we get constant inbound opportunities.

  3. Youโ€™ll have resources. We want to spend more, not less. Youโ€™ll decide where and why.

What youโ€™ll be doing

  • Run our social media. Create and execute tailored strategies for our social media channels.

  • Manage influencers. You’ll own influencers as a channel: identify, pitch, negotiate, and support relationships.

  • Build content partnerships. Make sure PostHog shows up in the right podcasts, newsletters, and sponsorship slots.

  • Team up internally. Ensure launches, projects, and IRL events get the social support they deserve.

What you won’t be doing

โŒ #HashtagMarketing. Our brand is important to us. We donโ€™t want #B2B #boring content.

โŒ Strategy-only work. All roles at PostHog are hands-on. Youโ€™ll set the plan and ship it.

โŒ Run physical events. We have someone else on that. Youโ€™ll get to work with them.

Requirements

  • Proven experience running social channels for a brand-led company

  • Proven experience with influencers (finding, negotiating, managing)

  • Enough technical literacy to answer user questions without fear

  • Meme literacy + terminally online mindset

Nice to have

  • Existing relationships with tech influencers

  • Proactive campaign ideas (not just reacting to inbound)

  • Experience with community management (Reddit, Discord, startup programs, etc)

If you have a disability, please let us know if there’s any way we can make the interview process better for you - we’re happy to accommodate!

#LI-DNI

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