Job description
About Ramp
At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.
Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 45,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.
Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.
About the Role
Ramp is hiring a People Success Associate!
Reporting to the Senior Manager of People Success, you’ll help our teams be successful, impactful, and supported; ensuring every employee has what they need to do their best work. You’ll serve as the dedicated People Success contact for one of our key business functions, while also providing Tier 1 support for one of our largest teams at Ramp. Your mission: make sure managers and employees alike have the tools, guidance, and programs to thrive.
This role blends strategic project work and hands-on support — no task too big, no detail too small. You’ll:
Partner with leaders to enhance performance management, engagement, and career development
Lead and support projects that elevate the employee experience
Drive execution and implementation of company-wide programs, including performance reviews and engagement surveys
You’ll thrive here if you’re passionate about People Success, excited to learn, and eager to grow your expertise in people programs and partnerships. You’re energized by ambiguity, love solving problems, and find fulfillment in both the details and the bigger picture. This role will give you broad exposure across the People Success function and set the stage for growth into a People Success Partner role.
We’re an in-office team based in Flatiron, New York — we default to being together at least three days a week, but occasional remote work is perfectly fine.
What You’ll Do
Build strong partnerships with your organization’s leaders, serving as their primary People Success contact and supporting them on employee engagement, onboarding, and team development
Act as the first point of contact for managers and employees, resolving Tier 1 performance management questions and escalating more complex issues as needed
In Partnership with People & Total Rewards, you’ll lead the execution and operation of company-wide People initiatives — such as performance review and engagement surveys — taking full ownership of project plans, timelines, and stakeholder coordination to ensure programs are delivered smoothly, consistently, and with high impact
Manage and execute small to mid-size projects that improve the employee experience within your orgs and beyond
Analyze data and feedback to identify trends in your orgs, and help propose action plans that improve employee experience and retention
Take full ownership of the roll-out and implementation of your work — no task is too big or too small for you
What You Need
3+ years of experience in the HR/People space or in a client-facing/project management role, with exposure to employee lifecycle programs
Strong project management skills, with the ability to manage timelines, coordinate stakeholders, and deliver high-quality results
Excellent written and interpersonal communication; proactive and relationship-oriented
Comfort handling employee and manager questions, knowing when to escalate to senior partners
Analytical mindset: able to gather and interpret feedback/data to drive action
“No task too big or too small” mentality — you thrive in an ambiguous, fast-paced environment
Experience supporting Go-to-Market (Sales, CX, etc.) organizations is a strong plus
Previous people management is not required, but a strong interest in growing into a People Partner role is encouraged
Benefits (for U.S.-based full-time employees)
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support to NYC or SF (as needed)
Pet insurance
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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