Job description
Sporty Group
Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the ‘Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World’. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with innovation and exclusive sports content.
Sporty is expanding and we’re building the world’s go to platform for everyday entertainment.
The Risk and Fraud Analyst will be responsible for investigating and monitoring queues with defined rules. This role requires a proactive, detail-oriented, creative, fast thinking individual who can work independently, collaborate effectively, and drive results. The role is shift based to ensure the corrective detection and prevention of fraud rules within the business. Ensuring the fraud alerts on the back office system are actioned promptly to minimize loss.
What you’ll be doing
- Willingness to work in a dynamic, high growth environment and should be willing to work shifts during the week, weekends and holidays.
- Monitor various queues and define corrective and preventive actions.
- Ensure all agreed timelines for investigations are met.
- Maintain a customer-centric throughout the process lifecycle.
- Monitor the quality investigations and that strong customer service and root cause analysis has been applied during the investigation.
- Analyse documents, e.g ID, passports. Identify any fabricated documents.
- Engage with stakeholders to improve processes.
- Identify gaps within the process and systems and provide suggestions to mitigate the risk.
What you’ll bring
- 2 years experience within the Gambling industry.
- 2 to 3 years experience in fraud prevention, detection, and investigation.
- Problem-solving and analytical experience.
- Strong communication and interpersonal skills.
What’s In It For You
📍 Sporty is a remote first company in pursuit of sustainability
💰 A competitive salary + individual performance based bonuses every quarter
🌴 20 days annual leave + public holidays
⏰ Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
📑 South African employment contract
📝 Referral bonuses & flash bonuses
💻 Top of the line equipment
🌍 Annual company retreats to provide great internal networking opportunities
Personalised Support
We’re committed to making our recruitment process accessible to everyone. If you need any adjustments or accommodations during the application or interview process, please let us know.
Your Move
If you’re excited about this role, even if you don’t meet every requirement, we’d still love to hear from you. We understand candidates may hesitate to apply if they don’t meet all requirements, however your unique perspective is what helps us innovate and grow together.
If you’re interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
