Account Manager Business Leadership Commerce

Job description

*This role is open to applicants within a commutable distance of our Atlanta or Chicago offices and applicants across the Midwest and Eastern states.*

WHAT ARE WE LOOKING FOR We are looking for a driven Account Manager to be a key member of the Business Leadership team in support of a leading CPG brand in the food industry. In this role, you’ll be responsible in managing day-to-day operations of key retailer partnerships and execution of omnichannel initiatives that drive impactful journeys for the client’s customer base.

The ideal candidate thrives on uncovering consumer shopping behaviors, has a strong understanding of media landscapes within the retail environment, and brings exceptional organizational skills to every project. Highly motivated self-starter who is comfortable working independently and providing guidance and mentorship to junior team members.

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)

• Serve as a key point of contact for specific retail shopper executions and external partner collaborations, contributing to workflows that align with account needs.
• Demonstrate familiarity with retail media networks (e.g. Walmart Connect) and other integrated commerce initiatives to support client goals while providing innovative ideas to address client challenges.
• Independently manage end-to-end execution of projects, ensuring deliverables meet agency standards, align with client processes, and are delivered on time while fostering collaboration across stakeholders.
• Serve as a liaison for client requests, translating them into actionable workstreams and leading cross-functional efforts to deliver successful outcomes for key retail clients.
• Collaborate with the Account Director and internal team in a fast-paced, ever-evolving client environment, adapting to change while supporting junior team members to achieve collective goals.
• Demonstrates exceptional communication skills and a proactive approach to teamwork.
• Review creative and copy against project objectives, strategy, briefs, offering clear and concise feedback to maintain quality and alignment.
• Participate actively in client meetings and lead status calls with the client and external partners when required.
• Utilize agency tools, including creative briefs, creative reviews, asset delivery handovers, and client-facing presentations to ensure seamless execution.
• Establish and maintain strong, effective relationships with multi-disciplinary agency teams.
• Adapt quickly to shifting priorities by staying organized, managing time effectively, and addressing time-sensitive tasks as an innovative problem solver.
• Create estimates with a solid understanding of fee structures and client-specific parameters and contribute to larger SOWs or retainer needs.
• Develop comprehensive understanding of the agency’s offerings, mission, and vision.
• Perform additional tasks as assigned while embodying Momentum’s core values.

HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• Bachelor’s degree preferred
• 4+ years in the marketing field, with a strong preference for experience in the commerce or CPG industry.
• 2+ years agency experience or working with agency partners
• Positive leadership skills with a team-first mentality, inspiring, motivating, training, and mentoring team members while fostering a collaborative and high-performance work environment.
• Strong written and verbal communication skills, with the ability to convey ideas clearly and confidently.
• Experience working with retail media platforms is a plus.
• Polished, professional demeanor with the ability to project confidence and enthusiasm for the business.
• Proven success in managing projects and excelling in client-facing roles, demonstrating an ability to deliver results under pressure.
• History of building effective working relationships across diverse teams, fostering collaboration and trust.
• Demonstrated knowledge of financial aspects such as billing reports, invoicing, and project financial maintenance, including the ability to create accurate estimates.
• Self-motivated with the ability to work independently as well as collaboratively with multiple teams.
• Highly organized, with a proven ability to multi-task, prioritize, and manage time effectively across multiple projects.

ABOUT US – MOMENTUM WORLDWIDE Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production.

We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHAT CAN YOU EXPECT FROM MOMENTUM

At Momentum, we expect our employees to embody our values! Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally.

At Momentum, we make our differences matter! Who we are matters.  We choose to hire diverse voices from all walks of life.  We choose to make our culture one where everyone can be their authentic self and speak in their voice. We choose to give each other permission to get things wrong, so we can learn to make them right.  We choose to celebrate the bravery of our peers and we choose to be collectively responsible.

At Momentum, we make our actions matter! Making it matter means always choosing the sustainable option. It means designing waste out from the start.  It means working with the right materials. Sourcing locally, innovating off-the-shelf solutions and reusing and repurposing. It means powering smarter. Traveling less. And only working with vendors who do the same. Make it matter means becoming the first experiential agency in the world to receive 2 ISO certifications.

At Momentum, we make our people matter! We choose to make your workplace part of your wellbeing. We choose a hybrid work model. We choose no meeting Fridays. We choose to let ourselves take as much Time Well Taken (vacation) as we need. We choose education programs that help our people develop professionally and personally. We choose tuition reimbursement. We choose to match your 401K. We choose to make your financial wellbeing our priority. We choose to make our people’s lives matter.

MOMENTUM BENEFITS

• Flexible Time Off (our flexible benefits plan that allows you take the time you need)
• Hybrid Work model – ability to work from home or in office
• Holidays and Winter Break (agency closes between Christmas and New Years holidays)
• No meeting Fridays
• Curated DE&I programs and initiatives
• Medical, Dental and Vision plans
• Short- and Long-term disability
• 401(K) with company match
• EAP – Employee Assistance Plan
• Tuition Reimbursement
• Work from Home stipend
• Referral bonuses
• Training and development opportunities
• Flexible Spending Account
• Health Saving Accounts

At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.