Job Description
At AnyMind Group, we are on a mission to make every business borderless. We are looking for a strategic and results-driven Regional E-Commerce (DTC) Account Manager to join our dynamic team in Malaysia and work directly with Singapore team. This is a unique opportunity to stand at the forefront of the industry, harnessing the latest marketing and e-commerce technology to drive success for leading brands across the APAC region. In this role, you will collaborate with diverse, global teams and act as the central growth engine for our key clients, transforming their direct-to-consumer vision into a reality. If you are a fast learner with a passion for building and scaling e-commerce businesses, we invite you to shape the future of commerce with us.
What You’ll Do
- Serve as the strategic lead for 5–10 DTC accounts across APAC, with annual GMV targets, and build yearly joint business growth plans with client C-suite and internal leadership.
- Identify upsell and cross-sell opportunities across AnyMind’s ecosystem (logistics, media, influencer marketing, product development, conversational commerce, etc.).
- Identify and prioritize growth levers: conversion rate optimization, AOV/attach-rate, traffic mix (paid/owned/organic), pricing & promos, bundling, new product launches, cross-border expansion, and retention programs.
- Partner with performance media to improve ROAS and incrementality; calibrate budget across channels and markets.
- Understand and build project financials to ensure top and bottom line growth.
- Run compelling QBRs/MBRs with CFO/CMO/CEO personas; translate insights into financial impact and build executive alignment on trade-offs.
- Manage and influence workstreams and teams in local markets; drive on-time delivery using clear briefs.
- Own performance narratives through funnel analysis, cohort/retention, merchandising and marketing performance.
- Create dashboards and run experiments (A/B tests) to validate hypotheses and scale what works region-wide.
- Leverage platform and partner programs to unlock new growth and maintain a POV on regional consumer trends, calendars, and local compliance.
- Support the acquisition of new clients through referrals, case studies, and participation in pitch processes.
Who You Are
- 5 years in e-commerce growth/account management or brand-side DTC, in agencies or Direct brands.
- Proven track record hitting GMV, efficiency and revenue targets across multiple markets.
- Executive presence with C-suite (comfortable with financial models, trade-off decisions, and challenging assumptions) with strong analytical skills.
- Excellent communication—can turn complex data into crisp narratives and next-best actions.
Nice To Have
- English fluency; Asian language proficiency (e.g., Japanese, Thai, Bahasa Indonesia, or Mandarin) is a plus.
Why You’ll Love It
- Competitive Salary Package
- Performance Review (2 times per year)
- Performance Bonus (1 time per year)
- Hybrid Work Arrangement
- Young, Energetic & Supportive Culture
- Annual Leave and Special Leave Benefits (e.g., birthday leave etc.)
- Comprehensive Health & Wellness Benefits (Medical, Dental, Optical, Wellness Claims)
- Career Growth Opportunities – develop client-facing and strategic skills in a fast-growing business
- Exposure to a Professional, International & Dynamic Environment
- Great Opportunity to Explore Emerging Trends in the Digital Market
