Job description
Vice President of Product
Location: Remote (West Coast time zone), up to 25% travel required
Reports to: CEO
About TeamSense
👋Hey there! We’re TeamSense. TeamSense is an AI company transforming how businesses connect with their frontline workforce. Our software replaces outdated processes like phone trees, paper forms, and clunky portals with an AI-powered, text-based experience that employees actually use. From attendance management to HR policy access, we deliver instant answers and automation without requiring apps, logins, or training. We serve leading manufacturers, logistics providers, and other frontline-driven industries. We give employees a direct digital connection to their company while enabling HR and operations teams to save time, reduce costs, and make smarter decisions. Backed by top-tier investors and trusted by global brands, TeamSense is building the digital platform of choice for the frontline workforce.
The Role
We’re hiring a Vice President of Product to lead TeamSense through its next phase of growth. You’ll inherit a product customers already love, a nimble and talented Design and Engineering team, and the mandate to bring structure, scale, and focus to how we build and launch. This is a high-leverage, high-visibility role where you will own the product vision, define the roadmap, and ensure the work we do delivers measurable business and customer impact. You’ll operate at both 10,000 ft and 1,000 ft, seamlessly transitioning from strategic foresight to directing tactical execution.You will be the connective tissue between Product, Engineering, Design, CX, GTM, and Leadership, reporting directly to the CEO and representing Product strategy to the Board, investors, and customers.
What You’ll Do
Vision & Strategy
- Own and evolve TeamSense’s long-term product vision in partnership with the CEO, CTO, and leadership team.
- Translate that vision into a clear, actionable, and prioritized roadmap.
- Lead the evolution from a single product to a platform with multiple product lines.
- Identify market shifts, competitive landscape, customer needs, and emerging technologies (especially AI), and integrate them into product strategy.
- Manage the product portfolio mix: core features, AI initiatives, and future bets.
Execution & Delivery
- Establish a structured but adaptive product development process that supports AI-led products, where discovery, experimentation, and delivery run in parallel (with insights flowing across teams).
- Partner with Engineering and Design to ensure delivery meets intent, quality, and velocity.
- Set standards for discovery, requirements, testing, and validation - structured to ensure clarity, yet flexible enough to embrace parallel innovations from Engineering
- Leverage customer pilots and beta programs to accelerate learning and adoption.
- Implement product operations discipline: cadences, tooling, and workflows to scale efficiently.
- Lead and/or own critical business rhythms, including:
- Executive Communications, including presenting to our Board
- Long Range Planning for Product
- Annual and Quarterly goal setting and metric definitions
- Annual budget & strategic planning across people, process and systems
Customer & Market Insight
- Own structured customer feedback loops, advisory councils, and user research programs.
- Maintain competitive intelligence to inform positioning, differentiation, and roadmap.
- Ensure product decisions reflect the realities and needs of frontline workers while aligning with the strategic priorities of our customers’ leadership.
Revenue & Commercial Alignment
- Collaborate with Sales and Marketing on pricing, packaging, and positioning.
- Drive expansion, upsell, and retention through product-led growth levers.
- Align product priorities with revenue and margin goals.
Metrics & Outcomes
- Define and own product KPIs aligned to the company V2MOM.
- Build robust instrumentation and data pipelines for product analytics.
Team Leadership & Culture
- Manage and grow the Product and Design teams, starting with our Senior PM and Senior Designer.
- Define roles, growth paths, and performance expectations.
- Foster a high-trust, feedback-driven, and accountable culture where teams feel ownership and accountability to drive the product forward.
- Serve as a visible champion for our values: speed, learning, customer love, and relentless determination.
External Representation
- Present product strategy and results to the Board and investors.
- Represent TeamSense at conferences, industry forums, and in thought leadership.
You’ll Thrive Here If You
- Are a product Visionary; AI is shaping the future of product development and you are thrilled to be a part of the process to define the new norm.
- Have 10+ years in product leadership, with at least 3+ years at the VP level in B2B SaaS.
- Have successfully scaled a product org from PMF to multi-product/platform scale.
- Have shipped AI-powered or data-driven products with measurable business impact.
- Thrive in ambiguity and bring clarity with strong communication and frameworks.
- Are as comfortable with strategy and vision as you are with operational rigor.
- Care deeply about clear metrics, intentional design, and cross-functional trust.
Why Join TeamSense
You’ll be part of a values-driven team building a category-defining product for a workforce that’s been underserved by technology for too long. You’ll have a direct hand in shaping the future of our platform, influencing company strategy, and creating real impact for millions of workers.If you want to work in a place where speed matters, learning is constant, customers love the product, and the team does hard things together—you have found your place!
