Job description
Position Overview
As a member of the Thrive Network Deployment team, you will be responsible for the deployment of network infrastructure and services to Thrive’s new and existing customers. You will be expected to utilize Thrive’s primary networking solutions of Fortinet and Palo Alto firewalls, Cisco, Meraki and Extreme switching and Meraki and Ruckus wireless to optimize and secure customer environments. Work will entail product evaluations, upgrade implementations, network expansion, network monitoring and documentation. Additionally, you will be expected to follow established standards while also contributing to both new and established process improvement.
Responsibilities
Ability to handle diverse networking environments in a wide cross-section of business clients
Analyze and document an unfamiliar network environment
Coordinate with relevant teams in all aspects related to equipment installation, service testing and problem resolution
Deploy and activate network solutions and internet circuits
Troubleshoot networking level incidents and provide relevant information to escalation resources
Work through the project process to drive deployments to a successful outcome.
Complete deployment activities work during scheduled maintenance windows.
Transition deployed service offerings to support team with all relevant documentation required for long term maintenance.
Escalate when necessary to senior engineer for further review/troubleshooting.
Communicate directly with customers regarding project plans, potential impact and testing procedures.
Demonstrate excellent time management skills to accomplish large projects.
Qualifications
Minimum
Enthusiastic and self-motivated individual with a team-first attitude
1-3 years Networking and Firewall experience
Proficient with IPV4 protocols, VPN, TCP/IP and Next Generation Firewalls
Knowledge and experience with Fortinet/Palo Alto/Meraki/Cisco/Ruckus/Extreme products
Experience with Visio required
Knowledge of monitoring tools (NAble, Solarwinds) preferred
Excellent problem solver; able to prioritize and coordinate between multiple projects
Experience troubleshooting network configuration and hardware issues
Excellent written and oral communication skills
Education Requirement
Bachelor’s Degree, Technical Degree or equivalent work experience
Fortinet NSE4 or higher certification preferred
