New Era Technology

We are a global managed technology and solution provider. We deliver technology solutions that securely connect people, places, and information worldwide, using AI and connected environments. We serve over 20,000 customers in various sectors like global enterprise, banking & finance, smart buildings & IoT, healthcare, education, and government. We operate from more than 80 offices across the Americas, EMEA, and APAC regions.

We offer a range of solutions and services:

• Collaboration & Unified Communications: In-person and remote collaboration tools, unified communications, and immersive AV experiences.
• Data Networking: Reliable network infrastructure to link people, information, and locations.
• Digital Transformation: Solutions to modernize operations, streamline processes, and improve customer connections.
• SecureBlu Security Services: Advisory and managed security services, including an XDR platform for advanced threat detection and response.
• CloudBlu Cloud Services: Cloud deployment models, including private, public, and hybrid cloud, to cut costs and increase flexibility.
• Physical Security & Life Safety: Strategies for monitoring and controlling user access and ensuring facility safety.
• Managed Services: Streamlining IT and AV operations with custom solutions, including staffing.
• Professional Services: Dedicated consultants and integrators to implement new technologies, business applications, and policies.

We partner with various technology providers, including Cisco (Gold Partner), Avaya (Diamond Partner + Cloud Specialist), Extreme Networks (Gold Partner), Palo Alto, Polycom (Gold Solution Advisor), HP Aruba, Juniper Networks, Fortinet, Crestron, EMC, Microsoft (Certified Gold), Lenel / S2, Avigilon, Extron, and Barracuda. We also partner with Starlink to provide secure, high-speed internet.

Our mission is to deliver and support technology solutions that securely connect people, places, and information. Our core values are Community, Integrity, Agile, and Committed. These values guide our daily work and help us build lasting partnerships with customers.

We have a global team of over 4,500 employees, including engineers, designers, installers, technicians, and sales professionals. We promote a “People First” culture in a collaborative team environment. We see ourselves as a community sharing common vision and values, which creates a positive atmosphere. We emphasize a growth-oriented, high-tech environment where we encourage employees to drive change and innovation. Our culture supports personal and professional development with competitive benefits and opportunities for continuous training and certification. Work arrangements include remote, hybrid, and on-site locations, with teams collaborating globally across different time zones. We are committed to diversity and equal employment opportunities.

We offer a range of benefits and perks, including:

• Competitive compensation and benefits package
• Generous Paid Time Off (PTO)
• Flexible positions, including fully remote and permanent work-from-home options
• Opportunities for continuous learning and career growth
• Industry training, certifications, and a wide range of options for developing IT skills
• Internal career growth opportunities for high performers
• Work equipment provided
• Referral bonus
• Friendly team environment with a strong technical support network
• Chances to work with the latest IT industry technologies
• Cost-price products from suppliers
• Lunches and snacks provided (in some locations)
• Comprehensive Employee Assistance Program
• Day 1 Health Maintenance Organization (HMO) with one free dependent
• Sunlife Group Insurance
• Health and wellness reimbursement benefits
• Company salary loans
• Assistance with government loan payments
• 13th-month pay
• Night differential pay
• Holiday pay (for hours worked)
• Mandated leave