Job description
Description
Role Overview:
We are seeking a skilled QA Lead to oversee quality assurance across cutting-edge AI and GenAI initiatives. The ideal candidate will have a strong foundation in QA methodologies, a solid understanding of insurance processes, and hands-on experience testing GenAI solutions.
Requirements
Key Responsibilities:
Lead QA efforts across multiple AI/GenAI projects
Define comprehensive test strategies, plans, and documentation standards
Collaborate with engineering and product teams to ensure high-quality deliverables
Oversee testing of GenAI model behavior and validate business relevance
Drive functional and user acceptance testing for AI-powered tools
Mentor and support QA engineers across projects
Track and report quality metrics, defect trends, and improvement areas
Align QA processes with Agile delivery timelines
Required Skills & Experience:
7–9 years in QA roles, including 2+ years in a leadership position
Strong knowledge of the insurance domain (e.g., claims, underwriting, policy administration)
Hands-on experience testing GenAI solutions (e.g., model responses, prompt outputs, hallucination detection)
Proficiency with tools such as ADO, JIRA, Postman, Selenium, TestRail
Solid understanding of API testing and automated regression testing
Excellent documentation and reporting skills
Strong communication and stakeholder management abilities
Experience working in Agile or DevOps environments
Nice to Have:
ISTQB or equivalent QA certification
Familiarity with model monitoring and ethical AI validation
