Job description
About Avalere Health
At Avalere Health, we are powered by a single, unifying mission to make EVERY PATIENT POSSIBLE. Our three capabilities – Advisory, Medical, and Marketing – move as one, seamlessly collaborating to ensure every patient is identified, supported, treated, and cared for, equally.
Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.
Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.
Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.
We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.
The Account Supervisor manages the client services team across single or multiple clients. The Account Supervisor takes ownership of the campaign process from inception to completion. This is a short term contract and we are looking for someone to start mid to late September until the end of December 2025.
Main responsibilities
- Primary contact between the client and internal agency team, working to ensure brand/medical education strategy is effectively communicated and understood by team members
- Simultaneously handles multiple projects and clients under pressure and tight deadlines
- Has a full understanding of the clients brand, therapeutic area and objectives
- Uses independent judgment and discretion to act as a bridge between the client and brand/medical education strategy
- Manages day to day client service business to ensure projects are completed on time and within budget
- Works with multiple departments to ensure overall quality control of projects, including providing meaningful input as to employee performance and other issues within the agency
- Performs administrative tasks necessary to meet client deliverables
- Attends meetings to discuss client projects and give status updates
About you
- 3 - 5 years client services experience within an advertising/medical education agency
- Pharmaceutical and/or medical device experience required
- Previous experience delivering social, email, banners and website launches
- Bachelor’s Degree in Marketing, Advertising or equivalent discipline required
- Must be self-motivated, professional, detail oriented, and possess excellent oral and written communication skills
- Comfortable working under pressure within tight deadlines
- Advanced PC experience with all MS Office Suite
$90,000 - $115,000 a year
What we can offer
You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.
We encourage all applicants to read our candidate privacy noticebefore applying to Avalere Health.
