Job description
RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionise the industry and be a generational company.
Our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enables clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo).
We are a small but strong team of 100+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.
We are seeking a talented and forward-thinking AI Automation Specialist to revolutionize how RemoFirst leverages AI technologies. If you have a passion for implementing cutting-edge tools, developing automation solutions, and creating impactful systems that transform knowledge management, this role is for you.
What you’ll be doing:
- AI Automation & Implementation: Drive automation initiatives by developing and integrating AI tools tailored to departmental needs.
- Chatbot Development: Build, implement, and maintain conversational AI chatbots to enhance user experience and streamline operations.
- Knowledge Management: Develop comprehensive knowledge guides and create a “spider of knowledge” system that connects and organizes departmental data efficiently.
- Tool Development: Conduct basic coding tasks to build or adapt tools, ensuring seamless functionality and integration with existing processes.
- API Integration: Implement APIs effectively, understanding their outputs, and translating them into actionable insights for the department.
- AI Tool Research: Go beyond simply identifying AI tools; customize and deploy them for maximum value within the organization.
- Collaboration & Problem Solving: Partner with cross-functional teams to understand challenges and design AI-driven solutions that meet strategic goals.
- Data Governance: Build, audit, and integrate data structures in various tools to surface high-level signal.
What you’ll need:
- Technical Skills:
- Strong experience with AI tools and automation solutions.
- Proficiency in basic coding (e.g., Python, JavaScript) and tool development.
- Hands-on experience with API implementation and understanding of outcomes.
- AI Expertise: Proven ability to design and build chatbots and AI systems that solve real-world problems.
- Knowledge Management: A knack for organizing complex information into structured, accessible formats.
- Problem-Solving: Exceptional analytical skills to identify challenges and develop innovative AI-driven solutions.
How you’ll work:
- Upper-Intermediate English is a must.
- Excellent communication skills, as we’re working with many people from all over the world, it’s important for us to communicate, quickly adapt and relay information in different ways.
- Collaborative: we love to work together with all sorts of different people in all sorts of different places. Everyone’s opinion matters to get the job done.
- Strategic planning and critical thinking will help you to be able to anticipate issues that can affect successful outcomes and approach challenges with creative solutions that help teams meet objectives.
- Decision-making. You’ll discern pertinent information and analyze how different factors can affect the success of our business’s operations.
- Time Management: You will be participating in meetings, supporting our customers and internal teams; then throw time zones in the mix, that’s quite the day. You will need to be good at structuring your work day and tasks to make sure you accomplish all those things whilst maintaining a work-life balance.
- With Research skills you’ll be able to gather, review and analyze information about relative stakeholders for our business and find the best solutions.
- Independent and autonomous: as we work, we’re naturally independent. As much as we’re connected you will also need to use your own initiative to solve problems and get answers; this also means reaching out to us to get help or confirm a solution.
- Empathetic: you need excellent people skills to connect and motivate yourself and others around you. You will use your empathic abilities to handle all sorts of conversations with multiple audiences.
- Motivated: we want our team to be passionate about our mission. Freedom of work applies not only to our customers but to ourselves. Additionally, you will need motivation and initiative to identify and/or support tasks that need to be improved without being asked.
Why work at RemoFirst?
- Startup environment. RemoFirst is an early-stage start-up. You have a voice, and can influence and grow rapidly.
- Build & Scale From Scratch. Experience hyper-growth scale and help us build a great team of professionals worldwide that can help us achieve this ambitious vision.
- Work for a Market Leader. Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.
- Compensation and perks are great! Competitive compensation. Work equipment. 100% remote work.
- Generous PTO policy. Days off are based on the home country’s local laws.
- Culture. We lead with respect, kindness, and the right to fail. We value hard, yet smart work. Diversity and inclusion are part of our DNA. As we grow and evolve, we welcome your input to help us define our culture further.
