Job description
About The VA Group
The VA Group (TVAG) is a leading provider of premium Virtual Assistant and AI-powered staffing solutions for entrepreneurs, executives, and fast-scaling companies. We’re on a mission to help businesses operate smarter, scale faster, and delegate better—by integrating world-class talent with the latest AI technologies. As we enter a new phase of AI-powered growth, we’re looking for a strategic and visionary AI Solutions Director to lead the charge and shape the future of work.
Role Summary
The AI Solutions Director will drive The VA Group’s AI strategy, leading innovation across internal systems, client deliverables, and talent development. This executive role will also serve as a thought leader and solutions expert for both internal and external stakeholders. In addition to shaping the AI roadmap, the AI Solutions Director will be responsible for facilitating AI onboarding and demo calls with clients, ensuring seamless adoption of AI-powered services and tools.
Key Responsibilities
Strategic AI Leadership
- Define and execute The VA Group’s AI vision, aligning initiatives with business goals and growth targets.
- Identify and prioritize AI opportunities that improve client outcomes, team productivity, and service innovation.
- Collaborate with department heads and the CEO to embed AI across sales, client success, recruiting, and operations.
AI Implementation & Client Innovation
- Oversee the development and deployment of internal AI solutions and client-facing tools (e.g., prospecting automation, reporting bots, campaign tools).
- Lead the productization of AI-enhanced services that elevate Virtual Assistant performance and output quality.
- Ensure AI integrations are scalable, secure, and tailored to client objectives.
Client Demo Calls & Onboarding Support
- Facilitate AI demo calls with prospects and clients, presenting tailored use cases and showcasing our AI capabilities.
- Support onboarding of new clients into AI-powered service tracks, helping them understand best practices, tools, and expected outcomes.
- Serve as a consultative resource for clients adopting AI-enhanced VA services, ensuring clarity and confidence throughout the process.
AI Training & Enablement
- Partner with TVAG University to develop and deliver AI training content for Virtual Assistants and internal staff.
- Ensure ongoing skill development in tools like GPT, Jasper, Notion AI, Make.com, Leonardo.ai, and other platforms.
- Promote AI literacy and usage confidence across the organization.
Team & Culture Leadership
- Build and lead a dynamic AI solutions team, including ML engineers, automation specialists, and prompt designers.
- Foster a culture of experimentation, accountability, and ethical AI practices company-wide.
- Provide hands-on mentorship to AI team members and act as a strategic partner to directors and managers.
Governance, Risk, and Compliance
- Establish clear frameworks for ethical AI usage, transparency, and compliance.
- Manage risk related to data privacy, algorithmic bias, and intellectual property.
- Stay current with global AI regulations and ensure TVAG remains in full compliance.
R&D and Thought Leadership
- Maintain TVAG’s competitive edge by tracking AI trends and building strategic partnerships with tech vendors, universities, and research labs.
- Contribute to proprietary AI product development and position TVAG as a leader in AI-powered staffing.
- Represent the company at industry events, podcasts, and webinars as an AI thought leader.
Qualifications
Required:
- 3+ years of experience working with AI/automation tools or managing AI-related projects.
- Strong working knowledge of OpenAI/GPT, Jasper, Notion AI, Make.com/Zapier, or similar platforms.
- Excellent English communication skills, especially in demo, training, or consulting-style conversations.
- Ability to manage projects independently and lead others in implementing solutions.
Preferred:
- Experience working in or with Virtual Assistant teams, BPOs, or SaaS environments.
- Background in systems integration, automation workflows, or digital transformation initiatives.
- Comfortable creating documentation, training materials, and internal support resources.
Why Join The VA Group?
- Be the architect of a company-wide AI transformation at a high-growth remote-first organization.
- Influence both product innovation and team enablement across a global operation.
- Enjoy autonomy, strategic influence, and a culture that celebrates bold thinking and action.
- Competitive salary, remote work flexibility, and a people-first culture.
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Eligibility Requirement: Non-U.S. Based Applicants Only
Please note that the majority of our job positions are reserved for individuals living outside the United States. Applicants must reside outside of the United States and should not hold U.S. residency or citizenship unless specified otherwise by the role needed.
We kindly ask that U.S. residents or citizens refrain from applying, as these opportunities are designed to support our international workforce.
