Job description
WHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world.
We are currently only hiring in specific location in the United States. Locations, office requirements, and salary bands are outlined below. Please note that we do not offer relocation at this time.
JOB PURPOSE
Today’s brands are built on social. But only with a clear understanding of consumers’ perceptions and reactions can we steer brands into the future.
We are looking for a Director of Analytics (Organic Social) to build and lead an innovative social intelligence operation within DEPT. You will shape how we measure, analyze, and act on insights to inform Always On strategies, campaigns, and creative development for some of the world’s most forward-thinking brands.
This is an opportunity to create something new within DEPT, defining best practices, processes, and frameworks that will scale across teams. Your collaboration, mentorship, and impact will shape our team’s understanding of this discipline, and your work will elevate our strategy and creative work across always-on content and global campaigns.
KEY RESPONSIBILITIES
In this role, you will:
- Shape DEPT’s organic analytics proposition, partnering with leadership to define our vision, standards, and processes for measurement and reporting.
- Develop scalable approaches that align with platform best practices and meet client objectives.
- Educate internal and external teams on our proposition and approach.
- Build and lead a high-performing team of Analysts and Senior Analysts, providing clear guidance, growth opportunities, and fostering a culture of curiosity and rigor.
- Ensure consistency and quality across client portfolios, building strong relationships with Strategy, Creative, and Client Partner teams.
- Close the loop on the creative process, partnering with Strategy and Creative to translate insights into actionable recommendations that inform content and publishing decisions.
- Contribute hands-on, delivering clear, data-backed guidance for Always On and campaign planning.
- Continuously examine and evolve our tooling and tech stack, evaluating and implementing social analytics, listening, and reporting tools that advance our capabilities.
- Partner with our AI team to build proprietary tools that empower analysts and drive efficiency.
- Become a trusted partner to our clients, presenting measurement frameworks and strategic recommendations with clarity and confidence.
- Simplify complex data into clear, compelling narratives that drive action.
- Stay on the pulse of emerging platform trends, content formats, and measurement best practices, sharing learnings to keep our teams and clients ahead.
SKILLS AND PREVIOUS EXPERIENCE REQUIRED
We’re looking for someone with:
- 8+ years in social analytics, social intelligence, or social strategy within an agency environment.
- Deep expertise in organic social measurement, performance optimization, and aligning insights with creative and content strategies.
- Strong understanding of social platform ecosystems, with hands-on experience using tools like Brandwatch, Pulsar, Sprout, Khoros, and Sprinklr.
- A track record of developing scalable reporting frameworks and dashboards that deliver clarity and drive impact.
- The ability to translate data into clear, actionable recommendations, partnering seamlessly with creative, strategy, and client teams.
- Experience managing and mentoring teams, fostering a collaborative and growth-focused environment.
- Excellent presentation and storytelling skills, with confidence in client-facing settings.
- A curious mindset and a passion for shaping how brands use social data to drive real business results.
WHAT DO WE OFFER?
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:
- Healthcare, Dental, and Vision coverage
- 401k plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
The anticipated salary ranges for this position and subsequent locations are listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-Hybrid #LI-Remote
This is remote role, however you must be located within 50 miles of Salt Lake City, UT to be considered.
Salt Lake City, UT Salary Range
$152.40—$228.60 USD
This is a hybrid office location with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Denver, CO office located at: 3320 Walnut St, Denver, CO 80205
Denver, CO Salary Range
$158.70—$238.10 USD
This is remote role, however you must be located within 50 miles of Atlanta, GA to be considered.
Atlanta, GA Salary Range
$158.70—$238.10 USD
This is a hybrid office location with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Chicago, IL office located at: One South Wacker, 1 S Wacker Dr #2250, Chicago, IL 60606.
Chicago, IL Salary Range
$173.20—$259.80 USD
This is a hybrid office location with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Boston, MA or Newburyport, MA offices located at: 35 India St, Boston, MA 02110; 20 Inn St, Newburyport, MA 01950
Boston, MA; Newburyport, MA Salary Range
$173.20—$259.80 USD
This is remote role, however you must be located within 50 miles of New York, NY (tri-state area is ok) to be considered.
New York, NY Salary Range
$173.20—$259.80 USD
This is remote role, however you must be located within 50 miles of San Diego, CA or Los Angeles, CA to be considered.
San Diego, CA; Los Angeles, CA Salary Range
$173.20—$259.80 USD
