Analytics Support Analyst

  • Remote - Costa Rica

Remote

Data

Mid-level

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Reporting to the Analytics Engineering Manager, the Analytics Analyst will work as part of a team that delivers high quality reporting and analytical solutions for Experian Health Clients. Their core responsibilities will include setting up new implementations, monitoring systems, and making changes to existing solutions. They will have an opportunity to work with many products’ data vital to the US health care industry

You will:

  • Monitor alerts and escalate high priority issues
  • Setup and support user and report implementations with admin tools
  • Handle research and support cases working alongside product and relationship managers
  • Have analytical skills to evaluate and interpret data both from an internal and client perspective
  • Understand relational database structure and our goals to extract and organize relevant data for reporting analysis
  • Perform data analysis, on time, to deliver analytics to help make better decisions along with managing and improving goals
  • Designing reports that answer business questions and make the most of Tableau’s capabilities
  • Analyze results and communicate ideas, both verbally and in writing to both technical and non-technical audiences
  • Understand analytic questions and create data extract strategies, write SQL and interpret results

Qualifications

  • Bachelor’s degree, preferably in Mathematics, Business Intelligence, Computer Science or related discipline
  • 1+ years of experience
  • Knowledge of BI (Business Intelligence) reporting systems such as Tableau
  • Understand software development principles and operations
  • Experience developing transact SQL (MSSQL, Oracle, Impala, Hive, Postgres)
  • English proficiency
  • Demonstrated ability to communicate ideas and analytic results effectively both verbally and in writing to technical and non-technical audiences
  • Experience with Python
  • Analytical Skills: Data Analysis, Logic, Statistics
  • Computer Applications: Tableau (or similar BI Tool), SQL, Python
  • Ability to work remotely

Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Our uniqueness is that we celebrate yours. Experian’s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering… the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-ML2 #LI-Remote

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