Job description
Company Description
👋🏼 We’re Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We’re looking for great new colleagues. That’s where you come in!
Job Description
EQUIREMENTS:
- Experience 14+ years
- Strong experience in Designing and implementation of Salesforce Marketing Cloud.
- Proven hands-on development experience with Salesforce Marketing Cloud.
- Expertise in implementing large-scale, complex Salesforce projects across Sales, Marketing, Service, Community, etc.
- Strong Pre-Sales and Consulting experience.
- In-depth knowledge of Marketing Cloud modules including: Journey Builder, Automation Studio, Mobile Studio, Contact Builder, Content Builder, Web Studio, Social Studio, Advertising Studio, Audience Builder, Personalization Builder, Analytics Builder, Interaction Studio, and Salesforce Einstein.
- Proven experience integrating Marketing Cloud with Salesforce Clouds and third-party platforms like CMS, DMP/CDP, Google Analytics, and CRM systems.
- Proficiency in AMPscript, SQL, SSJS.
- Strong knowledge of HTML, CSS, JavaScript, jQuery, JSON, Apex, Visualforce, and Lightning Web Components.
- Ability to create detailed technical implementation diagrams for Salesforce ecosystems.
- Excellent communication and stakeholder management skills.
- Demonstrated experience in client-facing roles.
- Design and deliver robust, scalable solutions tailored to client business goals while factoring in their adoption maturity
RESPONSIBILITIES:
- Understand customer needs and position Salesforce Customer Success Platform as the optimal solution aligning with both technical and business requirements.
- Collaborate with Solutions Engineers to analyze customers’ unique business challenges and lead architecture and solution workshops.
- Design technical integration strategies, including detailed data flow and architecture diagrams/visuals.
- Develop customized demos, prototypes, and presentations to illustrate the business value of Salesforce solutions.
- Lead targeted workshops that establish best practices based on a customer’s business priorities and objectives.
- Present Salesforce Marketing Cloud infrastructure and demonstrate in-depth knowledge of its platform capabilities, security, hosting, and integration.
- Support Solutions Engineers in knowledge transfer to ensure smooth implementation and adoption.
- Lead scaling initiatives by creating enablement content, reusable tools, templates, and best practice documentation for solution engineering teams.
- Actively participate in ongoing product, sales, and procedural training to stay current and certified in Salesforce technologies.
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
