Job description
At Patrianna, we are passionate about crafting exceptional gaming experiences enjoyed by millions of players across the globe. As a fully remote, international team, we thrive on innovation, data-driven decision-making, and a culture of collaboration.
We are currently seeking a BI Reporting Payment & Fraud Analyst with a strong background in the online gaming or gambling industry. This role is ideal for a detail-oriented, analytical thinker who is passionate about optimizing payment processes and proactively identifying fraud patterns. You will play a key role in improving customer experience, driving operational efficiency, and protecting revenue.
Key Responsibilities
Data Analysis & Reporting
- Leverage SQL to extract, analyze, and interpret large datasets related to payments and fraud.
- Design, maintain, and improve interactive dashboards and reports using tools like Tableau, Power BI, or Looker.
- Provide actionable insights and regular reporting on payment KPIs, user behavior, A/B testing results, and operational performance.
Payment Optimization
- Analyze transaction flows to identify and address drop-off points and payment failure trends.
- Collaborate with payment internal teams to reduce decline rates and enhance transaction success.
- Support strategic initiatives to streamline the payment funnel and maximize conversion and revenue.
Fraud Detection & Prevention
- Analyze and visualize fraud-related trends, including but not limited to: Chargeback fraud, Multi-accounting, Bonus abuse, Identity theft, Money laundering…
- Identify emerging fraud patterns through behavioral data and flag anomalies in real time.
- Collaborate with fraud and risk teams to develop and implement proactive strategies to mitigate fraud risks.
- Provide data-backed recommendations to enhance fraud detection systems, rules, and operational procedures.
Qualifications
- Technical Skills:
- Proficiency in SQL is required.
- Experience with data visualization tools (Tableau, Power BI, Looker).
- Knowledge of Python is a plus.
- Industry Experience:
- Previous experience in the online gaming or gambling industry, particularly in payments or fraud analytics.
- Domain Expertise:
- Solid understanding of payment processing workflows, fraud typologies, and related industry practices.
- Core Competencies:
- Strong analytical mindset and problem-solving ability.
- High attention to detail.
- Excellent communication and cross-functional collaboration skills.
- Ability to work independently in a remote-first environment.
